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Power Bi Dashboard Not Loading

Submitted by Anonymous on ‎09-10-2019 03:00 PM

A few of our users are experience issues where the dashboard does not load. We will exit browser and retry and still no luck. But if I copy the share link and send to them, it loads fine? Anyone else experience this?

Status: New
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v-qiuyu-msft
Community Support
Community Support
‎09-10-2019 10:29 PM

Hi @Anonymous, 

 

Do users open the shared dashboard via Shared With Me section in Power BI service? 

Please let them try different browsers and clear browser cache then test again to see if the same issue occurs. 

 

Best Regards,
Qiuyun Yu 

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