Power BI wont launch data from shared disk (only my local C:)

[jakubmateju]

Hello,

i have got this issue. If i just doubleclick any report the Power BI Desktp wont launch. Here is the copy of the issue:

Feedback Type:
Frown (Error)

Timestamp:
2019-02-20T09:46:13.4638119Z

Local Time:
2019-02-20T10:46:13.4638119+01:00

Session ID:
14677e34-7afd-48be-96e5-5c8acb1bf714

Release:
February 2019

Product Version:
2.66.5376.1681 (19.02) (x64)

Stack Trace:

Server stack trace: 
   v System.ServiceModel.Channels.ConnectionUpgradeHelper.DecodeFramingFault
(ClientFramingDecoder decoder, IConnection connection, 
Uri via, String contentType, TimeoutHelper& timeoutHelper)
   v System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.SendPreamble
(IConnection connection, ArraySegment`1 preamble, TimeoutHelper& timeoutHelper)
   v System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.
DuplexConnectionPoolHelper.AcceptPooledConnection
(IConnection connection, TimeoutHelper& timeoutHelper)
   v System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan timeout)
   v System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)
   v System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   v System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)
   v System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

Exception rethrown at [0]: 
   v System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage
(IMessage reqMsg, IMessage retMsg)
   v System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke
(MessageData& msgData, Int32 type)
   v System.ServiceModel.ICommunicationObject.Open()
   v Microsoft.PowerBI.Client.Windows.CefBrowserWrapper.CheckWCFConnection()

OS Version:
Microsoft Windows NT 10.0.17134.0 (x64 cs-CZ)

CLR Version:
4.7 or later [Release Number = 461808]

Peak Virtual Memory:
37.9 GB

Private Memory:
307 MB

Peak Working Set:
412 MB

IE Version:
11.48.17134.0

User ID:
4e9dc21d-4fce-480f-85b1-6dcce9c52ccc

Workbook Package Info:
1* - cs-CZ, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
Empty

Snapshot Trace Logs:
C:\Users\mateju\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot557782526.zip

Disabled Preview Features:
PBI_shapeMapVisualEnabled
MIntellisense
PBI_SpanishLinguisticsEnabled
PBI_PdfImport
PBI_ColumnProfiling
PBI_variationUIChange
PBI_PythonSupportEnabled
PBI_showIncrementalRefreshPolicy
PBI_showManageAggregations
PBI_FuzzyMatching
PBI_EnableWebDiagramView
PBI_improvedFilterExperience
PBI_qnaLiveConnect
PBI_keyDrivers

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
100%

Supported Services:
Power BI

Also if go into program files and try to run the Power BI as administrator from there it will start just right. But if i open any of my reports there which works with data on virtual (shared) disk in our company those data wont load up and if I try to remap those paths i can acces only my local disk (C:) via the Power BI app.

Do you have any idea what the problem could be?

Note that i was using Power BI for 6 month without a problem.

Thank you.

Jacob

[Anonymous]

@jakubmateju ,

Could you please apply latest windows updates to your system and restart you computer to check if the issue still occurs?

If issue persists, please go to Power BI Desktop properies and tick "Run this program as administrator".


Regards,
Lydia