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ninast_

Power BI Report Doesn't Load

Submitted by Advocate I on ‎05-21-2019 05:13 AM

Hey, I have the following problem- when trying to open a report in Power BI Services, it shows me a blank pange:


Capture11.PNG

 

and returns the following Error:

Capture221.png

 

If the "Refresh" button appears, after clicking it, it seems to work okay. 

Anyone with the same problem? I hope they will fix it soon 

Status: New
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3 Comments (3 New)
Comments
v-yulgu-msft
Microsoft Employee
Microsoft Employee
‎05-21-2019 08:16 PM

Hi @ninast_ ,

 

We noticed that there existing a performance issue to open reports on Power BI Service, but this issue has been resolved. Please test agaign on your side.

 

Best regards,

Yuliana Gu

ninast_
Advocate I
Advocate I
‎05-21-2019 10:44 PM

@v-yulgu-msft 
Hey, we still have the same problem. When I open a report, a blank page shows up. If I click the refresh button, it starts loading and everythig is okay.

v-yulgu-msft
Microsoft Employee
Microsoft Employee
‎05-23-2019 02:27 AM

Hi @ninast_ ,

 

Clear the cache of browser, sign out and sign in again to service for a try.

 

Regards,

Yuliana Gu

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