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Power BI Error

Dear Sir/Madam

 

I need your help for an error I got from Power BI Embedded as below: 

Something went wrong.
Please try again later.
TECHNICAL DETAILS
An unknown error occurred. If you continue to see this error, please provide the following information when requesting support.
Date and Time: 2020-08-13 04:30:20Z
ActivityId: 0d7672d5-c666-4c8a-a893-b88b4877780c

 

This was the URL of the API call: 

https://app.powerbi.com/519cc1aa-0c18-45b2-aa6d-573457255861&groupId=34e56719-e872-4f4d-88b5-e1f9f44...

 

This was the response from the API: 


<!DOCTYPE html>
<html xmlns="http://www.w3.org/1999/xhtml" >
<head>
<title>Power BI Error</title>
<meta http-equiv="X-UA-Compatible" content="IE=edge;" />

<meta charset="utf-8">
<meta name="description" content="">
<meta name="format-detection" content="telephone=no" />
<link rel="shortcut icon" href="/images/PowerBI_Favicon.ico" />


<script>


var powerBIAccessToken = 'eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiIsIng1dCI6Imh1Tjk1SXZQZmVocTM0R3pCRFoxR1hHaXJuTSIsImtpZCI6Imh1Tjk1SXZQZmVocTM0R3pCRFoxR1hHaXJuTSJ9.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.zYPZUz-nQjZ93Tp_mxruKUDgzZNUsAIuS3RuuXcotMn0ndEb4JHiza8f4OXWcWlye4YvoagHJms-eUo52E0Plc93ZnykoUlQXTHKSFwZEigfB7iIrfj_PROOi_ylmG12QWY72LHVLEJtGIR8GFxneOlvDasENFBytXaJnYLcHoQmenub3dmSW10LsNUefJhLMmCQlRF_-hg9UScLN36npYDWudGJoh-mJxWp6q28q2bVn8yQUbgmgjMlXuZ8i_bqvnr7Hs8pleW912ljYge_rxtQBSNcDmkabN6W3tNSPUwKvMUXepig0EvDsinDlshPU60HZ0Afmc39eZNNfOhn5A';
var powerBIAccessTokenExpiry = '2020-08-13 05:19:41Z';
var baseUrl = window.location.protocol + "//" + window.location.host;
var powerbi = {
session : {
userInfo: {
name: 'vwang@1-stop.biz',
givenName: 'Victor',
surname: 'Wang',
puid: '1003BFFD9C72AFE9',
uoid: '699e6f3a-3846-46f9-9ee2-31bb5ad0ef81',
alternateEmail: '',
hasAutoAssignedLicense: false
}
}
};
powerbi.telemetrySamplingRules = { appInsights: [{ purpose: "CriticalError", sampleRate: 1 },{ purpose: "CustomerAction", sampleRate: 1 },{ purpose: "Verbose", sampleRate: 1 }], perf: [{ purpose: "CriticalError", sampleRate: 1 },{ purpose: "CustomerAction", sampleRate: 1 },{ purpose: "Verbose", sampleRate: 1 }] };

powerbi.build = '13.0.14066.71';
powerbi.buildDetails = '13.0.14066.71';
powerbi.clientVersion = '2008.1.02249-train';
powerbi.common = {};
powerbi.common.cultureInfo = 'en';
powerbi.common.unmappedCultureInfo = 'en';
powerbi.common.formattingLocale = 'en';
powerbi.common.isCurrentContextRtl = 'False';
powerbi.customVisualsUrl = 'https://visuals.azureedge.net/;https://visuals2.azureedge.net/;https://extendcustomvisual.blob.core....';
powerbi.visualCDNBlobContainerUrl = 'prod';
var useCDN = 'True';
var clusterUri = 'https://wabi-south-east-asia-redirect.analysis.windows.net/';
var cdnUrl = 'https://content.powerapps.com/resource/powerbiwfe';
var apiUri = 'https://api.powerbi.com';
var tenantId = 'aab32089-6603-4f2a-acf9-94c5e26438a0';
var previousTenantId = '';
var allowTelemetry = true;
var appInsightsV2InstrKey = '00406067-1af3-44c5-a2c1-4a57dd50194c';
var appInsightsV2EndpointUrl = '';
var telemetrySessionId = '0d7672d5-c666-4c8a-a893-b88b4877780c';
var anaheimWebAppUrl = '';
var embeddedWebContentIframeSource = 'https://app.pbiwebcontent.com/webcontentsandbox.html';
var supportedSaasMarketplaceRedirects = 'https://local.spza.microsoft-int.com;https://appsource.microsoft.com;https://appgallery.spza-staging...';
var saasMarketplaceUrlOrigin = 'https://appsource.microsoft.com';
var npsUrlOrigin = 'https://nps.onyx.azure.net';
var feUrl = 'https://app.powerbi.com';
var dynamicMessagingUrl = 'https://dynmsg.modpim.com';
var arcAPIUrl = 'https://arc.msn.com/v4/api/selection?placement=88000350';
var dynamicMessageSurfaceName = 'PowerBI_Notification_Center_Web_APP';
var downloadAndroidAppFWlink = 'https://go.microsoft.com/fwlink/?LinkId=544867';
var downloadPageFWlink = 'https://go.microsoft.com/fwlink/?linkid=526501';
var powerBIOperator = '';
var powerBIOperatorLocale = '';
var o365AdminPurchaseCapacityPageUrl = 'https://portal.office.com/adminportal/home#/catalog';
var disableSignin = false;
var xmlaEndpointApiDNSName = 'api.powerbi.com';
var premCapacityMetricsAppAdminUrl = 'https://go.microsoft.com/fwlink/?linkid=2114036';
</script>

<link rel="stylesheet" href="https://content.powerapps.com/resource/powerbiwfe/styles/styleLibrary.min.161e47795229bcc78aa9.css" onerror=cdnFallback(event) />
<link rel="stylesheet" href="https://content.powerapps.com/resource/powerbiwfe/styles/powerbi.common.externals.min.50095547925e70..." onerror=cdnFallback(event) />
<link rel="stylesheet" href="https://content.powerapps.com/resource/powerbiwfe/styles/powerbi.web.externals.min.3ff78e9b733c085e2..." onerror=cdnFallback(event) />
<link rel="stylesheet" href="https://content.powerapps.com/resource/powerbiwfe/styles/InfoNav.Common.min.3a8c4de29076c226adb9.css" onerror=cdnFallback(event) />
<link rel="stylesheet" href="https://content.powerapps.com/resource/powerbiwfe/styles/powerBICommon.min.48136d9d511f976fbda3.css" onerror=cdnFallback(event) />
<link rel="stylesheet" href="https://content.powerapps.com/resource/powerbiwfe/styles/powerBIProvidersCommon.min.d3593dfc1847ee94..." onerror=cdnFallback(event) />

<link rel="stylesheet" href="https://content.powerapps.com/resource/powerbiwfe/styles/powerbi.min.7c8d5545f707b97a227b.css" onerror=cdnFallback(event) />
<link rel="stylesheet" href="https://content.powerapps.com/resource/powerbiwfe/styles/explorationContainer.min.3a08dbf433a2f592d1..." onerror=cdnFallback(event) />
<link rel="stylesheet" href="https://content.powerapps.com/resource/powerbiwfe/styles/visuals.min.540ca72288ff2ed64ef6.css" onerror=cdnFallback(event) />
<link rel="stylesheet" href="https://content.powerapps.com/resource/powerbiwfe/styles/powerBIProvidersCommon.min.d3593dfc1847ee94..." onerror=cdnFallback(event) />


</head>
<body>

 


<div class="landingController">
<div id="topBar">
<div class="topNavLeft">
<a class="powerBILogoText" href="/">Power BI</a>
</div>
<!-- //TODO Need to bring back the smiley button -->
</div>
<div class="contentMain error">
<div class="owlContainer">
<div class="contentErrorImage">
<img src="13.0.14066.71/images/errors/owl_blackeye.png" />
</div>
<div class="contentErrorText">Something went wrong. <br/>Please try again later.</div>
<div class="contentErrorDescription">TECHNICAL DETAILS <br/>An unknown error occurred. If you continue to see this error, please provide the following information when requesting support.</div>
<div class="contentErrorItemText">Date and Time: 2020-08-13 04:30:20Z</div>
<div class="contentErrorItemText">ActivityId: 0d7672d5-c666-4c8a-a893-b88b4877780c</div>
<div class="continueLink">
<a class="continueLinkText" target="_blank" href=https://powerbi.microsoft.com/support/>Go to support page</a>
</div>
</div>
</div>
</div>


<script type="text/javascript">this.parseTimeMarkers = this.parseTimeMarkers || {};this.parseTimeMarkers['polyfills.min.js'] = { nominalStart: Date.now(), start: Date.now()};</script><script type="text/javascript" src="https://content.powerapps.com/resource/powerbiwfe/scripts/polyfills.min.3a3365e1ec588266144d.js" onerror=cdnFallback(event) ></script>
<script type="text/javascript">this.parseTimeMarkers['polyfills.min.js'].end = Date.now();</script>
<script type="text/javascript">this.parseTimeMarkers = this.parseTimeMarkers || {};this.parseTimeMarkers['lodash.bundle.min.js'] = { nominalStart: Date.now(), start: Date.now()};</script><script type="text/javascript" src="https://content.powerapps.com/resource/powerbiwfe/scripts/lodash.bundle.min.a4b5727a008e926942d9.js" onerror=cdnFallback(event) ></script>
<script type="text/javascript">this.parseTimeMarkers['lodash.bundle.min.js'].end = Date.now();</script>
<script>
// Implement enqueueCommand inline and defer localytics loading so page load is not blocked
LocalyticsGlobal = 'localytics';
localytics = { enqueueCommand: function () { this.q.push(arguments); }, t: Number(new Date), q: [] };
</script>
<script> function cdnFallback(event) {var date = new Date(); var failedRequestUrl = 'unknown'; var maxAgeInSeconds = 8 * 60 * 60;if (event && event.currentTarget && event.currentTarget.src) {failedRequestUrl = event.currentTarget.src;}document.cookie = 'disablecdn=cdnRequestFailureTimestamp:' + date.toUTCString() + '-cdnRequestFailureUrl:' + failedRequestUrl + '; max-age=' + maxAgeInSeconds + '; secure';window.location.reload(true); }</script>
<script type="text/javascript">this.parseTimeMarkers = this.parseTimeMarkers || {};this.parseTimeMarkers['globalize.min.js'] = { nominalStart: Date.now(), start: Date.now()};</script><script type="text/javascript" src="https://content.powerapps.com/resource/powerbiwfe/scripts/jquery.globalize/globalize.min.8e8ec43af69..." defer onerror=cdnFallback(event) ></script>
<script type="text/javascript">this.parseTimeMarkers['globalize.min.js'].end = Date.now();</script><script type="text/javascript">this.parseTimeMarkers = this.parseTimeMarkers || {};this.parseTimeMarkers['globalize.culture.en.js'] = { nominalStart: Date.now(), start: Date.now()};</script><script type="text/javascript" src="https://content.powerapps.com/resource/powerbiwfe/scripts/jquery.globalize/globalize.culture.en.07ca..." defer onerror=cdnFallback(event) ></script>
<script type="text/javascript">this.parseTimeMarkers['globalize.culture.en.js'].end = Date.now();</script><script type="text/javascript">this.parseTimeMarkers = this.parseTimeMarkers || {};this.parseTimeMarkers['jQuery.min.js'] = { nominalStart: Date.now(), start: Date.now()};</script><script type="text/javascript" src="https://content.powerapps.com/resource/powerbiwfe/scripts/jQuery.min.c8e1c8b386dc5b7a9184.js" onerror=cdnFallback(event) ></script>
<script type="text/javascript">this.parseTimeMarkers['jQuery.min.js'].end = Date.now();</script><script type="text/javascript">this.parseTimeMarkers = this.parseTimeMarkers || {};this.parseTimeMarkers['jquery-ui.min.js'] = { nominalStart: Date.now(), start: Date.now()};</script><script type="text/javascript" src="https://content.powerapps.com/resource/powerbiwfe/scripts/jquery-ui.min.3ea49f301a1e9c2c30ac.js" onerror=cdnFallback(event) ></script>
<script type="text/javascript">this.parseTimeMarkers['jquery-ui.min.js'].end = Date.now();</script><script type="text/javascript">this.parseTimeMarkers = this.parseTimeMarkers || {};this.parseTimeMarkers['require.min.js'] = { nominalStart: Date.now(), start: Date.now()};</script><script type="text/javascript" src="https://content.powerapps.com/resource/powerbiwfe/scripts/require.min.c1195d49355cee73bd97.js" onerror=cdnFallback(event) ></script>
<script type="text/javascript">this.parseTimeMarkers['require.min.js'].end = Date.now();</script><script type="text/javascript">this.parseTimeMarkers = this.parseTimeMarkers || {};this.parseTimeMarkers['visuals.min.js'] = { nominalStart: Date.now(), start: Date.now()};</script><script type="text/javascript" src="https://content.powerapps.com/resource/powerbiwfe/scripts/visuals.min.2b8ad046c198296393c1.js" onerror=cdnFallback(event) ></script>
<script type="text/javascript">this.parseTimeMarkers['visuals.min.js'].end = Date.now();</script><script type="text/javascript">this.parseTimeMarkers = this.parseTimeMarkers || {};this.parseTimeMarkers['utility.min.js'] = { nominalStart: Date.now(), start: Date.now()};</script><script type="text/javascript" src="https://content.powerapps.com/resource/powerbiwfe/scripts/utility.min.c5192271fd5a04629e40.js" onerror=cdnFallback(event) ></script>
<script type="text/javascript">this.parseTimeMarkers['utility.min.js'].end = Date.now();</script> <script>

powerbi.common.localizedStrings = '';
</script>

<script type="text/javascript">this.parseTimeMarkers = this.parseTimeMarkers || {};this.parseTimeMarkers['telemetry.bundle.min.js'] = { nominalStart: Date.now(), start: Date.now()};</script><script type="text/javascript" src="https://content.powerapps.com/resource/powerbiwfe/scripts/telemetry.bundle.min.09f138cb3a44bf168b3d...." onerror=cdnFallback(event) ></script>
<script type="text/javascript">this.parseTimeMarkers['telemetry.bundle.min.js'].end = Date.now();</script>

<script>
// todo: logic in cshtml files that needs compile time checks should be moved into TS files and included in here (similar to how bootstrap.ts is handled)
var telemetryService = powerbi.createTelemetryService(powerbi.createTelemetryHostService(), powerbi.createUserActivityContextService());
var errorCode = '400';
var errorType = '';
telemetryService.logEvent(powerbi.telemetry.WFEError, errorCode, errorType);
</script>

</body>
</html>

 

I think it has all the info in the api response about the api call. Please let me know if you need further details for investigation. 

 

Thank you so much for your time and effort!

 

 

Regard

Victor

Status: New
Comments
v-chuncz-msft
Community Support

@vwang1-stop 

 

To get faster and better technical support for this issue, you may directly create a support ticket.

vwang1-stop
Regular Visitor

I'm having trouble creating a ticket. When I log in to the elink of Support Ticket you sent, it leads me to my Power BI home page, and when opened Get Help support page from my home page (logged in), it leads me to the un-logged-in Support page, which is a dead loop... The Support page is not log in, if I log in it goes to Power BI Home page, I go to the Support page, the Support page is not logged in...

 

Could you please help me out? 

 

Thanks 

 

Victor