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October 28 & 29: Experts share their secrets on how to pass the Fabric Analytics Engineer certification exam—live. Learn more

NickAngle

Power BI Down?

Submitted by on ‎10-22-2019 03:13 AM

We're getting an error while trying to log into the Power BI service:

 

Something went wrong. 
Please try again later.
TECHNICAL DETAILS 
Power BI was unable to read the application metadata. Please check the PowerBI service status in the below support page and try again later.
Date and Time: 2019-10-22 10:09:53Z
ActivityId: e5f00243-a225-47c3-9895-be9cae3b7d9f
 
Status: New
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73 Comments (73 New)
Comments
Anonymous
Not applicable
‎10-22-2019 06:23 AM

Italy still down since this morning @Kevin_Brennan

Anonymous
Not applicable
‎10-22-2019 06:48 AM

a part of the issue is now fixed.

We can see again our production's apps and connexions but still issue to publish.

4 hours of production outage is very long

spock1984
Frequent Visitor
‎10-22-2019 06:54 AM

This is info I got, not very helpful... Indeed services down for half or working day is huge issue for us 😞

 

STATUS: In-Progress
SUMMARY OF IMPACT:

Impact is specific to a subset of users who are served through the affected infrastructure.

NEXT STEPS:

We're reviewing diagnostic data of a section from caching infrastructure to determine the source of the issue.

Anonymous
Not applicable
‎10-22-2019 07:06 AM

@spock1984 thanks

luciadec
New Member
‎10-22-2019 07:31 AM

It's fixed in Barcelona

 

 

Selimir
Regular Visitor
‎10-22-2019 07:33 AM

Seems to be fixed in France too. Robot Happy

jcarville
Skilled Sharer
Skilled Sharer
‎10-22-2019 09:20 AM

Well that was a bit of a nightmare! A lot of unhappy users/customers.

The response of the Service Status to acknowledge a problem was poor imo. Has anyone had an indication as to what caused the failure?

v-qiuyu-msft
Community Support
Community Support
‎10-22-2019 06:39 PM

Hi all, 

 

Sorry for inconvenience. Please test again, you should be able to access Power BI service now. 

 

Best Regards,
Qiuyun  Yu

bogdanD
Regular Visitor
‎11-18-2019 05:58 AM

Hi Qiuyun Yu,

 

The portal works now in the sense that it loads the reports that are published, but publishing reports does not work for me. I was getting the "Bad request (400)" error. Now it's just saying "Publishing to Power BI" forever.

P.S.: Also, the reports that I'm trying to republish are not loading. It's just displaying a blank page, while others that are not in progress to be published are being rendered.

Anonymous
Not applicable
‎11-19-2019 12:33 PM

It's up for me, but the random gateway failures and now the failing visualizations are even more troubling.

Idea Statuses