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anilkumar-yadav

Power BI Desktop WebView2 crash

Submitted by on ‎05-05-2023 04:16 AM

Hi Team ,

 

I am unable to use Power BI Desktop. I am getting "Power BI Desktop WebView2 crash" error. 

Please help on this.

Status: Investigating

Hi @anilkumar-yadav 

Download the version of Power BI Desktop that matches the architecture (x86 or x64) of your Windows OS. Also you need to pay attention to the following environment requirements for deploying Desktop .

 

Windows 10, Windows Server 2012 R2, Windows Server 2012, Windows 8, Windows 8.1, Windows Server 2016, Windows Server 2019, Windows 11 .

  •  Microsoft Power BI Desktop requires Internet Explorer 10 or greater.

  •  Microsoft Power BI Desktop is available for 32-bit (x86) and 64-bit (x64) platforms.

 

Best Regards,
Community Support Team _ Ailsa Tao

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v-yetao1-msft
Community Support
Community Support
‎05-08-2023 02:04 AM
Status changed to: Investigating

Hi @anilkumar-yadav 

Download the version of Power BI Desktop that matches the architecture (x86 or x64) of your Windows OS. Also you need to pay attention to the following environment requirements for deploying Desktop .

 

Windows 10, Windows Server 2012 R2, Windows Server 2012, Windows 8, Windows 8.1, Windows Server 2016, Windows Server 2019, Windows 11 .

  •  Microsoft Power BI Desktop requires Internet Explorer 10 or greater.

  •  Microsoft Power BI Desktop is available for 32-bit (x86) and 64-bit (x64) platforms.

 

Best Regards,
Community Support Team _ Ailsa Tao

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