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rahulshevde

Power BI Desktop WebView2 crash

Submitted by Microsoft on ‎03-14-2022 12:12 PM

Power BI is experiencing a problem with WebView2. We need your help to understand and fix this issue. If you are willing to help out, please contact us at pbidesktopwebview2issues@service.microsoft.com

Status: Accepted

Hi @rahulshevde ,

 

Sorry, but we couldn’t provide any support outside this post. There are several existing ICM(292502976, 294087216) related to WebView2 crash, and product group is investigating on such issue. Will follow up them and sync here once there is update. In addition, please make sure you are using latest version of Power BI Desktop and try different versions of WebView2 at the same time. Thanks in advance!

 

Best Regards,

Community Support Team _ Caiyun

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132 Comments (132 New)
Comments
juan_pablo
Advocate III
Advocate III
‎09-20-2023 01:05 PM

One year later and this continues. This is PowerBI Desktop:

 

juan_pablo_0-1695240309410.png

 

ackerkris
Frequent Visitor
‎10-02-2023 01:12 AM

Just got the same error:

 

ackerkris_0-1696234291260.pngackerkris_1-1696234346547.png

 

monowarhossain
New Member
‎10-14-2023 09:56 PM

problem in loading data &closing power bi

FritzVPL
Advocate II
Advocate II
‎10-16-2023 01:32 PM

I am on the new October 23 version. (This has been out for days now with no release notes?) and I have encountered about 20 crashes today alone due to webview 2 out of memory errors. This is occuring when navigating between bookmarks or simply attempting to save the file. I am completely losing my confidence in this product. This has been a major issue for over a year now and no fix seems to be in sight. As someone who has used Power BI since its first release I have never seen this product in a more unstable state.

 

The lack of communication from Microsoft on these issues has been very frustrating. These are not minor bugs, and we need more info then "we are investigating" then go AWOL in the forum for 18 months...

adibenedetto
New Member
‎10-19-2023 08:28 AM

my powerbi dashboard cashed and it says there is a webview2 error and to contact you. what do i do? i restarted my computer and it didnt fix the issue

kufixo
New Member
‎10-24-2023 02:34 AM

Hey Guys,

 

In my case (Windows 11) helped these steps:

 

1) Close the Power BI Desktop app.

2) Go to Settings > Installed Applications.

3) Find "Microsoft Edge WebView 2 Runtime" app.

4) Click the three dots on the right and "Edit".

5) In the installation window click "Repair".

 

When the installation is complete open the Power BI app and it should work.

kamilkoziol
Regular Visitor
‎10-31-2023 01:15 AM

Same error with WebView2. I can not finish my reports. I needed to recover my session several times within last hour.

Aldrin06
Regular Visitor
‎11-20-2023 03:56 PM

Aldrin06_0-1700524557216.png

Error on WebView2 and I can't proceed with creating any reports

dordor0530
New Member
Thursday

I just got this issue when I was connecting to a SAP HANA datasource.

Aldrin06
Regular Visitor
Thursday

I am also experiencing this Webview2 crashing and I can't create any new DB or Tables. Please help

 

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