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Power BI Desktop WebView2 crash

Power BI is experiencing a problem with WebView2. We need your help to understand and fix this issue. If you are willing to help out, please contact us at

Status: Accepted

Hi @rahulshevde ,


Sorry, but we couldn’t provide any support outside this post. There are several existing ICM(292502976, 294087216) related to WebView2 crash, and product group is investigating on such issue. Will follow up them and sync here once there is update. In addition, please make sure you are using latest version of Power BI Desktop and try different versions of WebView2 at the same time. Thanks in advance!


Best Regards,

Community Support Team _ Caiyun

Advocate III

One year later and this continues. This is PowerBI Desktop:




Frequent Visitor

Just got the same error:




New Member

problem in loading data &closing power bi

Advocate II

I am on the new October 23 version. (This has been out for days now with no release notes?) and I have encountered about 20 crashes today alone due to webview 2 out of memory errors. This is occuring when navigating between bookmarks or simply attempting to save the file. I am completely losing my confidence in this product. This has been a major issue for over a year now and no fix seems to be in sight. As someone who has used Power BI since its first release I have never seen this product in a more unstable state.


The lack of communication from Microsoft on these issues has been very frustrating. These are not minor bugs, and we need more info then "we are investigating" then go AWOL in the forum for 18 months...

New Member

my powerbi dashboard cashed and it says there is a webview2 error and to contact you. what do i do? i restarted my computer and it didnt fix the issue

New Member

Hey Guys,


In my case (Windows 11) helped these steps:


1) Close the Power BI Desktop app.

2) Go to Settings > Installed Applications.

3) Find "Microsoft Edge WebView 2 Runtime" app.

4) Click the three dots on the right and "Edit".

5) In the installation window click "Repair".


When the installation is complete open the Power BI app and it should work.

Regular Visitor

Same error with WebView2. I can not finish my reports. I needed to recover my session several times within last hour.

Regular Visitor


Error on WebView2 and I can't proceed with creating any reports

New Member

I just got this issue when I was connecting to a SAP HANA datasource.

Regular Visitor

I am also experiencing this Webview2 crashing and I can't create any new DB or Tables. Please help