Possible bug: Visual empty when exporting from Power BI Service

[Anonymous]

I believe I'm expriencing a bug trying to export a report in the Power BI Service.

I have a simple stacked bar chart that's a time series: Value on the Y-Axis, day on the X-Axis. In testing this export on the Power BI Desktop app, it exports perfectly. However, when I try to do so on the Power BI Service, it shows up blank. Here's what it should look like:

However, when I export it, it looks like this.

There might be something going on with the filters that's causing this, as when I tried to test them to see what was going on, it wasn't saving them correctly. My Top N filter to show the most recent month's progress was being removed when I tried to save and re-export. Here's what it looked like in edit mode:

But when I went to save it, this is what it reverts to:

Strange that it works on the Desktop when exporting to a PDF, but doing the same with the Power BI Service looks to have a couple hiccups. Figured I'd share it here. I don't have a Pro account currently, so now sure what I can do other than use the Desktop exporting for now. Any assistance or guidance would be appreciated.

Thanks!

[v-yuta-msft]

@Anonymous ,

I have made a test but couldn't reproduce this issue. The filter can be saved in power bi service and the visuals are normal after exported on my side. The Service version13.0.13172.204, and tenant location: East US 2 (Virginia).

If this issue persists, I would suggest you submit a support ticket here for further analysis.

 

Regards,

Jimmy Tao

[Anonymous]

I'll have to do some more testing as I'm a bit confused as to why it's still happening but will report back once I can.