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Daryl-Lynch-Bzy

New paginated report authoring experience - Unexpected Error

Submitted by Resident Rockstar Monday

We are attempting to use the new Paginated Report experience on 6th Jan 2025

DarylLynchBzy_1-1736170263079.png


The screen is starting the appropriate web page and I can briefly see the data model and empty table, but then it just stops with the following.

 

DarylLynchBzy_0-1736170198836.png


An unexpected error occurred
An unexpected error occurred
Timestamp: 2025-01-06T13:37:13.082Z
Root activity ID: ec9af266-950b-364a-d547-4123a2f4f86b
Session ID: 00001a0c773348a9aa7b93ade21e8b30
Tenant ID: 9a50eba8-7568-447a-bcb9-27a0d464aa80
Cluster: https://9a50eba87568447abcb927a0d464aa80-api.analysis.windows.net/
Report ID: null
Capacity ID: undefined
ReportViewerVersion: 2024.11.3.1699


 

Status: Investigating

Hi  @Daryl-Lynch-Bzy ,

 

Based on the above information, this issue is complex which may need to collect log files for further troubleshooting. Since community support engineers don't have that access, I would suggest opening a Support Ticket. If you are a Power BI Pro or Fabric licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you. 
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

 

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

 

Best Regards,
Community Support Team _ Caitlyn

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1 Comment (1 New)
Comments
v-xiaoyan-msft
Community Support
Community Support
Monday
Status changed to: Investigating

Hi  @Daryl-Lynch-Bzy ,

 

Based on the above information, this issue is complex which may need to collect log files for further troubleshooting. Since community support engineers don't have that access, I would suggest opening a Support Ticket. If you are a Power BI Pro or Fabric licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you. 
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

 

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

 

Best Regards,
Community Support Team _ Caitlyn

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