We found the new native query for Redshift feature works great, in the October version of Power BI Desktop. But after publishing the .pbix (in DirectQuery mode) to a workspace in the Power BI Service (in Premium Capacity), we get an error when trying to render the report in the Service. I contacted support, and they could only tell me: "it might take some time for this new feature to be available in your region." Is that right? ... Our region is 'West US (California)'.
They also referenced the Import data from a database using native database query page, and noted that Amazon Redshift is not listed there, yet. That doc will need an update, maybe.
Please help? Should we expect to wait for this to roll out to our region? How long could that take? Or, could this be some kind of bug?