Issue with Text Analytics- Score sentiment

[shephaliB]

Hi All,

I am getting bellow error while trying to apply the Score Sentiment using AI Text Analytics:

DataSource.Error: An error happened while reading data from the provider: 'An internal error occurred.'
Details:
DataSourceKind=AIFunctions
DataSourcePath=AIFunctions

Other two text analytics functions( Detect Language & Extract Key Phrases) works fine. Issue is only with Score Sentiment. I am using Power BI  Oct 2022 version.

Any idea how to fix this issue?  Appreciate your help!!

Thank you!

Shephali

[CharleyKirton]

Aww boo... Mine's still broken (UK based).  Will retest in the morning.  🤞

[Anonymous]

I am still getting the error.

[Anonymous]

When will the fix be applied to powerbigov.us? 

[Anonymous]

Update on Nov.3 :

There is no update on when this issue will be fixed.

As a workaround Customers can use API by follow Sentiment - https://learn.microsoft.com/en-us/rest/api/cognitiveservices-textanalytics/3.0/sentiment/sentiment?t...

For MS employees who are also concerned about this issue, you can check the ICM 344540151.

Best regards.
Community Support Team_ Caitlyn

[luisrh]

Please fix this.  It's is having a large effect on all our customers in the EU now.  It was fixed in US but refreshes have been failing for a few days in EU.    

[Ven_Esri]

Please fix this.  This is a production issue for many of us, even in the US and we arent able to refresh datasets to provide our businesses with the latest insights for almost over a week now.

[Monteleon]

Working for me now - In Europe region. 

[dmilimo]

I am also getting the same error.By any chance @Monteleonplease share with me the contact you used to report the issue to Microsoft.Will really appreciate.

[Monteleon]

Hi @dmilimo , I didn't contact anyone, just waited for the service to start working again. 

Haven't checked it this morning but worked ok for an update on Friday. 

[CharleyKirton]

Mine appears to be working this morning  😃    (UK based)