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Priesty101

Issue with Reports Refreshing

Submitted by on ‎11-24-2021 08:26 PM

For 2 days several APPS used in our organisation are not refreshing properly when moving between different pages. When you open a report it defaults to the first Page. If you move to another Page before the default Page has rendered more often than not the Page does not load or even attemp to load. We have 400 users of our reports who are now telling us Power BI is not working.

 

Is anyone else experiencing this?

Status: Investigating

Whether it could be casued by the complex first app page to load or just show blank?

Have you tried to use a simple first page in the app to replace the previous to test it to check.

 

Best Regards,
Community Support Team _ Yingjie Li

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4 Comments (4 New)
Comments
v-yingjl
Community Support
Community Support
‎11-25-2021 05:41 PM
Status changed to: Investigating

Could not reproduce in my side as far as my test.

When the pages not load in the apps, whether there is any error message about this issue? And did this issue happen in this specific app or multiple apps?

 

Best Regards,
Community Support Team _ Yingjie Li

Priesty101
Regular Visitor
‎11-25-2021 10:54 PM

There is no error message. It is happening across all our APPS.

v-yingjl
Community Support
Community Support
‎11-26-2021 01:34 AM
Status changed to: Investigating

Whether it could be casued by the complex first app page to load or just show blank?

Have you tried to use a simple first page in the app to replace the previous to test it to check.

 

Best Regards,
Community Support Team _ Yingjie Li

Priesty101
Regular Visitor
‎11-26-2021 07:33 PM

I have now tried other Power BI Reports built in different parts of the world in completely different APPS and can recreate the issue whenever I move away from the first Page before it loads. Surprised that this appears to be just us experiencing this.

 

I will follow up with our IT people and let them know other companies do not have thism issue.

Idea Statuses