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jennielear

Gateway Failed to Refresh

Submitted by on ‎11-22-2019 07:34 AM

Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.

 

We have been experiencing issues in the last week or 2 with this. I am able to refresh the datasets manually but the schedules intermittently fail

Status: New
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3 Comments (3 New)
Comments
v-qiuyu-msft
Community Support
Community Support
‎11-24-2019 09:34 PM

Hi @jennielear, 

 

Please go to Refresh History, find the detail error information, share RequestID and ClusterURI with us. 

 

Best Regards,
Qiuyun Yu

jennielear
Regular Visitor
‎11-25-2019 12:32 AM

Hi, error details as below

Cluster URI: WABI-UK-SOUTH-redirect.analysis.windows.net
Activity ID: 38a31ee0-6a36-46e4-9a10-46b7539fb7cb
Request ID: b84efb8a-23ec-479c-9ad5-a6d69d8f8b95
Time: 2019-11-25 08:15:19Z

I was able to refresh this manually

jennielear
Regular Visitor
‎12-06-2019 03:03 AM

Hi i am still having intermittent issues with my schedules. Sometimes they are fine, other times they fail and then get switched off

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