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Exporting PDFs from Power BI desktop does not wait for images to render resulting in incomplete page

We have a client that is producing a formal report with 100+ pages.

 

The a "filter on all pages" is used to slect a specific client.  This results in all visuals across being filtered to updated to show the metrics for that client.  The report is then exported to PDF.

 

A key feature of this report is that some pages include images which change dynamically based on the client's brand.  The images are retrieved via an "image URL" column in the semantic model.  These URLs point to jpgs, svgs and pngs hosted on Azure blog storage, so they are not embedded in the semantic model as base64 encoded objects.

 

The issue is that as the report is being exported to PDF, it steps through each page, rendering the visuals.  But the problem is that on occassion it doesn't wait long enough for the image URLs to be dowbloaded / rendered on the page.  So it exports a page with visuals that are missing / partially downloaded.

 

Is there a workaround for this?  Can we add a wait to the export process?  If not, could you register this as a bug?

 

 

Status: Investigating

Hi,@Barry_Smart .I am glad to help you.
Power BI's export feature exports based on the current report's rendering state. If some visual objects or images are still loading/pages are not fully displayed during the export process, the export result may be incorrect.

About Power BI Export Report to PDF: Currently Known Limitations
Solved: When exporting report as pdf it doesnot export all... - Microsoft Fabric Community
Solved: Some visuals not appearing when exporting to PDF - Page 2 - Microsoft Fabric Community

You may want to try using Power Automate to alleviate this problem.
Use Power Automate to automate the export of Power BI reports to PDF and add a delay between each step, waiting for the image to load successfully before performing the export function.
If your license is Premium

Export and email a report with Power Automate - Power BI | Microsoft Learn

If your license is Pro
Solved: Automatically Convert PowerBI file to PDF with Pro... - Microsoft Fabric Community
 
I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
Best Regards,
Carson Jian

Comments
v-jtian-msft
Community Support
Status changed to: Investigating

Hi,@Barry_Smart .I am glad to help you.
Power BI's export feature exports based on the current report's rendering state. If some visual objects or images are still loading/pages are not fully displayed during the export process, the export result may be incorrect.

About Power BI Export Report to PDF: Currently Known Limitations
Solved: When exporting report as pdf it doesnot export all... - Microsoft Fabric Community
Solved: Some visuals not appearing when exporting to PDF - Page 2 - Microsoft Fabric Community

You may want to try using Power Automate to alleviate this problem.
Use Power Automate to automate the export of Power BI reports to PDF and add a delay between each step, waiting for the image to load successfully before performing the export function.
If your license is Premium

Export and email a report with Power Automate - Power BI | Microsoft Learn

If your license is Pro
Solved: Automatically Convert PowerBI file to PDF with Pro... - Microsoft Fabric Community
 
I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
Best Regards,
Carson Jian