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Error while exporting to Power point

I have gotten this error 2 days in a row. I have performed troubleshooting steps and the issue is still present. 

 

Unable to export to PowerPoint
We couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: b8dbe2e9-2963-4933-b607-d1e67e69bab1
Request ID: 677a9ca5-c3a4-aba7-4362-1bd30dcfefeb
Correlation ID: cd2107de-2360-92e0-4d11-3bb67c63a472
Status code: 500
Time: Thu Oct 11 2018 11:49:00 GMT-0500 (Central Daylight Time)
Version: 13.0.6907.208
Cluster URI: https://wabi-us-north-central-b-redirect.analysis.windows.net

Status: Accepted
Comments
v-qiuyu-msft
Community Support

Hi @ksyk007,

 

I found the same issue was reported internally: CRI 85010450. 

 

This is a internal timeout issue. Looks like the operation took too long to finish. Unfortunately it is by design but we will take this into consideration for future feature changes. This feature is still in preview. Some of the mitigation steps for the customers:

1. Reduce the size of the dataset involved or the number of pages if possible.

2. Import instead of live connection but it looks like the customer had a huge amount of data to import and might not be a feasible alternative. 

 

Best Regards,
Qiuyun Yu 

v-qiuyu-msft
Community Support
Status changed to: Accepted