Error refresh

[SteveDesmedt]

Feedback Type:
Frown (Error)

Timestamp:
2024-02-13T15:40:16.2995658Z

Local Time:
2024-02-13T16:40:16.2995658+01:00

Session ID:
228301fd-2f1d-44e4-b6d4-f85d1fdfdac6

Release:
November 2023

Product Version:
2.123.742.0 (23.11) (x64)

Stack Trace:
Microsoft.PowerBI.Client.Windows.MainWindow+AnalysisServicesCrashedAfterSuccessfulConnectionException
   at Microsoft.PowerBI.Client.Windows.MainWindow.OnAnalysisServicesProcessExited(AnalysisServicesProcessExitedEventArgs e)
   at Microsoft.Practices.Prism.PubSubEvents.EventSubscription`1.<>c__DisplayClass2.<GetExecutionStrategy>b__0(Object[] arguments)
   at Microsoft.Practices.Prism.PubSubEvents.EventBase.InternalPublish(Object[] arguments)
   at Microsoft.PowerBI.Client.Windows.Services.EventAggregationService.<>c__DisplayClass22_0`2.<PublishAndMarshalExceptions>b__0()
   at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass2_0.<SendAndMarshalExceptions>b__0(Object null)
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.SendAndMarshalExceptions(SynchronizationContext context, Action callback)
   at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.123.742.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.MainWindow","Error":"Microsoft.PowerBI.Client.Windows.MainWindow+AnalysisServicesCrashedAfterSuccessfulConnectionException","MethodDef":"OnAnalysisServicesProcessExited","ErrorOffset":"44","ErrorCode":""}

OS Version:
Microsoft Windows NT 10.0.17763.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 528049]

Peak Virtual Memory:
71.8 GB

Private Memory:
947 MB

Peak Working Set:
1.34 GB

IE Version:
11.1790.17763.0

User ID:
cdd55101-53a1-469d-9d0b-cb63963fdbd8

Workbook Package Info:
1* - nl-BE, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: False.

Telemetry Enabled:
True

Model Default Mode:
Import

Model Version:
PowerBI_V3

Enabled Preview Features:
PBI_qnaLiveConnect
PBI_sparklines
PBI_scorecardVisual
PBI_NlToDax
PBI_fieldParametersSuperSwitch
PBI_setLabelOnExportPdf
PBI_dynamicFormatString
PBI_oneDriveSave
PBI_oneDriveShare
PBI_newCard
PBI_buttonSlicerAuthoring
PBI_modelExplorer
PBI_daxQueryView
PBI_aiNarrativesVisual
PBI_qnaImproveLsdlCopilot

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_b2bExternalDatasetSharing
PBI_enhancedTooltips
PBI_angularRls
PBI_onObject
PBI_backstageUI
PBI_gitIntegration

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
100%

Supported Services:
Power BI

Analysis Services Started Process ID:
12548

[Anonymous]

Hi  @SteveDesmedt ,

We see that the version you are using is Product Version.
2.123.742.0 (23.11) (x64), please try to update to the latest version and try again.

Please note that you use the official link to download and not the app store.
If it doesn't work, please provide more details.

Best regards.
Community Support Team_Caitlyn