Error message from RSManagement every 10 seconds

[niallhannon]

I am on the October 2017 Power BI Report Server.

In the RSManagement log I see this eror repeated every 10 seconds although with a difference requestId value each time

2018-01-11 09:11:39.9747|ERROR|5|One or more errors occurred.| RequestID = s_5a246169-0de8-48ad-a95f-890453db8f75

When I run a profiler trace I can see this in the trace at the same 10 second interval:

User Error Message

Error 201

Severity 16

State 4

Procedure or function 'SetConfigurationInfoValue' expects parameter '@ConfigValue', which was not supplied.

Is this a bug?

[v-qiuyu-msft]

Hi @niallhannon,

Which action you perform in web portal then cause this issue occurs? 

Best Regards,
Qiuyun Yu 

[niallhannon]

I dont even need to peform any action in the portal, this error is bneing recorded 24*7 basis every 10 seconds in the logs.

So it must be something automated that is polling something, maybe whatever checks for subscription needing execution?

[niallhannon]

How do I go about getting better support for this issue from Microsoft? I am clear if there is even another channel into Microsoft bar these forums?

[andrewpirie]

We had this issue with an SSRS2017 instance we upgraded from SSRS2014. We resolved this by renaming the below records from the ConfigurationInfo table then restarting the SSRS service.

SELECT *
FROM ConfigurationInfo
WHERE Name = 'ReportBuilderLaunchURL'
OR Name = 'EnableReportDesignClientDownload'

This is unsupported and not recommended. It stopped the errors for us. These records were not present in a cleanly installed PBRS, and this is suggestive that they should no longer be there. After renaming the above two keys to something else, the errors stopped. The report [...] menu > Edit in Report Builder link is operational and the downloads > Report Builder link works as expected. I suspect a bug in the updater is led to these not being removed.