Error in PowerBI Scheduled Refreshed

[Anonymous]

Hi All,

We are getting PowerBI Scheduled Refresh Error. Below are the details.

Message : Before the data import for "hive-table" finished, its data source timed out. Double-check whether that data source can process import queries, and if it can, try again

Log Details :

Cluster URI: WABI-NORTH-EUROPE-redirect.analysis.windows.net
Activity ID: 942d9d5b-b8ed-4fc2-801d-d3f451c162f9
Request ID: e0159e6a-bf6b-7672-78f0-3780a71b6ea2
Time: 2018-12-25 07:27:23Z
We are only fetching the data from HDI Cluster using "On-Premise Data Gateway".

NB : Please let us know how to raise PowerBI Ticket from PowerBi Pro User account.

Thanks,

Chandan Chakraborty

[v-yuezhe-msft]

@Anonymous,

Could you please export gateway log following the guide in this article?

Meanwhile, you can open a support ticket in Power BI support site.



Regards,
Lydia