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Error fetching data for this visual - An unexpected exception occurred (since October 2024 update)

Hey, ever since the october update my users get an error over several different models that I cant really find a solution to in Power BI Desktop.

The error is: “Error fetching data for this visual. An unexpected exception occurred”

Malle_123_0-1732282731798.png

 

This happens when adding measures to a visual. The measures themselves work fine if you add them to a card or just as the only field to a visual everything works just fine. Also the measures arent rocket science but just some simple sums or small calculates with filters. 

If you add the measures and then publish to service the visuals work just fine. Just the desktop version is affected.

I am using import models that range from Blobstorage to Excel files, no matter if I have millions of rows or just a few thousand. All types of visuals are affected: New card visual, matrix, barcharts.  


November update didnt fix the issue and I might have to roll back to september version if this isnt fixed.

Status: Accepted

Hi  @Malle_123 ,

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress. Thanks for your patience.

 

Best regards.
Community Support Team_Caitlyn

Comments
greenskmachine2
Frequent Visitor

I am having exactly the same problem. The visuals are failing when I add like more than two measures. It's only in Desktop. 

 

I upgraded from the Aprill version to November version last week. 

v-xiaoyan-msft
Community Support
Status changed to: Accepted

Hi  @Malle_123 ,

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress. Thanks for your patience.

 

Best regards.
Community Support Team_Caitlyn

Malle_123
Regular Visitor

Hey @v-xiaoyan-msft , thanks for letting me know.
Is there any chance you can give a ETA for the fix, considering its been there since october update.

ivan13
Regular Visitor

I have the same problem. I am using the 32 bit version of Power BI. When I installed the 64 bit version PBIDesktopSetup_2.138.1203.0, the problem with displaying the visual was gone. However, the problem remains with the 32 bit version.

ecasella
New Member

Same problem here. From october the problem happens on PBI desktop. Urge a fix.