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jolbright

Duplicate sharing email invitations

Submitted by on ‎08-24-2017 02:55 PM

Each time someone shares a dashboard with me, I receive two identical email notifications.  Others on my team do not experience this behavior.  Why is this happening?

Duplicates.PNG

Status: Delivered
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3 Comments (3 New)
Comments
v-qiuyu-msft
Community Support
Community Support
‎08-25-2017 11:34 PM

Hi @jolbright,

 

Based on my research, I find the same issue reported before:

 

This is a known issue about getting duplicate Emails when a Dashboard is Shared. Unfortunately, it's not an issue that we at Power BI Support can solve, You have to create a ticket for the O365 team so they can solve this issue.

 

Regarding this issue, I would suggest you create a support ticket to get dedicated support.

 

Support Ticket.gif

 

Best Regards,
QiuyunYu

Vicky_Song
Impactful Individual
Impactful Individual
‎08-25-2017 11:36 PM
Status changed to: Delivered
 
ShengLiu
Microsoft Employee
Microsoft Employee
‎11-02-2017 10:19 AM

You are trying to share a dashboard from MSIT to Prod which has some complication on that. Because of MSIT is a special cluster for MS emplyeee, we do not support this scenario. 

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