Display problem with Sankey visual when publising

[kblau]

Hi all,

I just recently modify one of my Sankey chart but when I published the chart, the chart display distorted.  Please see pic below.  Any suggestions?  p.s It looks fine in my desktop.

Thanks,

Kim

[v-qiuyu-msft]

Hi @kblau,

I'm not able to reproduce the issue on my side. 

1. Check if the issue only happens to this specific report. Please download the sample pbix file here, publish to your service. 

2. Check if the issue related to browser. Please try Chrome, Edge, Firefox then test again. 

3. Check if related to desktop version. Update to the latest desktop version 2.53.4954.621, then try again. 

Best Regards,
Qiuyun Yu 

[kblau]

Hi Qiuyun,

I'm using the Sankey older version.  Could that be the issue?  We use this version because is less visually messey when displaying labels and counts. 

Kim

[v-qiuyu-msft]

Hi @kblau,

It's possible. The latest Sankey chart version is released on 3/19/2017( https://appsource.microsoft.com/en-us/product/power-bi-visuals/WA104380777?tab=Overview). It would be better if you can test with the latest version of Sankey chart to check if the issue occurs again. 

By the way, have you tested follow the suggestions in my previous post? 

Best Regards,
Qiuyun Yu