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Dataset refresh failure Gateways

Continued issues with the Xero dataset refresh or creating new apps for different clients.

 

Still waiting for a response.

 

See technical issues below

 

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Activity ID: 43b626ca-2224-493b-863d-beee2fa26998
Request ID: e7ebeca1-a471-53a8-5139-6a72657471a2
Correlation ID: d3ec9a0d-81db-1edc-2628-e04f1dfb2067
Status code: 500
Time: Sun Dec 23 2018 09:26:09 GMT+1100 (Australian Eastern Daylight Time)
Version: 13.0.7683.188
Cluster URI: https://wabi-australia-southeast-redirect.analysis.windows.net

 

The weird thing is I am getting this message whilst inside the dataset settings. Not sure how to fix. When I got to dataset settings page I see this notification which points to the same place its shown. Not very helpful. 

 

Last refresh failed: Sat Dec 22 2018 18:16:48 GMT+1100 (Australian Eastern Daylight Time) 
It looks like the refresh token expired. Please go to this dataset's settings page, and reenter the OAuth2 credentials for the Extension data source.
Show details

 

OAuth2 credentials not easy to find to reset.

Status: New
Comments
v-qiuyu-msft
Community Support

Hi @LanceRubin,

 

Please go to Dataset settings, reenter credential for the Xero data source. 

 

q1.PNGq2.PNGq3.PNG

 

Best Regards,
Qiuyun Yu 

LanceRubin
Regular Visitor

Thanks, I deleted the apps as I couldnt resolve and now cannot add them back. Hence the other issue that I raised. I wont be able to test this, but thanks for showing this and will keep a note for next time.

 

Cheers

Lance

v-qiuyu-msft
Community Support

Hi @LanceRubin,

 

I see you already created a thread regarding installing Xero content pack: https://community.powerbi.com/t5/Issues/We-couldn-t-install-Xero-app/idc-p/591141#M36596

 

Please follow up with v-yuezhe-msft to get support. 

 

Best Regards,
Qiuyun Yu