Dataflow fails to refresh with no message

[Anonymous]

Hi team,

I've created a Dataflow which always fails to refresh exactly after 1minute and 2-3 seconds. The preview works fine, and so does the issue check after saving. If I use the same query in a power BI report and I publish it to the service, the refresh works fine.

The problem is that I don't have any indication on the error: the only information is:

"Error: Request ID: 489f117a-a70a-4fd8-96c0-7092ec0d67c3 Activity ID: 9e8b88cd-d1b5-46fd-b562-6ca0951b6d9c"

I could see some posts on the community on this issue, but I were redirected here.

I don't think it depends on the query, but I've no means to verify.

Please help

[Anonymous]

Hi  @Anonymous ,

Based on the above information, if you are a Power BI Pro licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you.
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

Best Regards,
Community Support Team _ Caitlyn