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DataSource Error. Suddenly unable to connect to existing or new datasets using v.2.0

Hi,

Wondering if anybody can help with this issue...


I have posted on help but no response. It seems more like a bug as some tables refresh - others can't. I am on a PowerBi Pro Trial, with the intention of our team subscribing to Pro in the next few weeks, so I cannot submit a support ticket.

 

We have a large online sharepoint site with multiple lists and folders. We have been using PowerBi successfully for some months now, with multiple datasets and reports, published to PowerBi online, embedded into sharepoint, and automatically refreshing daily. Since Saturday, our refreshes have been failing in most reports. Nobody was working Fri (bank hol)/Sat, and nothing changed in Sharepoint. In desktop BI, I get the following error message in most (but not all) datasets/tables:

"DataSource.Error: Web.Contents failed to get contents from 'https://xxxxx.sharepoint.com/_api/v2.0/sites/xxxxx.sharepoint.com://:/lists(guid'178e3d4e-3969-465c-...' (404): Not Found
Details:
DataSourceKind=SharePoint
DataSourcePath=https://xxxxx.sharepoint.com/
Url=https://xxxxxx.sharepoint.com/_api/v2.0/sites/xxxxx.sharepoint.com://:/lists(guid'178e3d4e-3969-465c..."

 

This dataset/report below has been working fine since Jan. One table is ok - the other gives the following error. Both tables are lists in SP online, connected using v.2.0 to default list view.

CSJ123_1-1681381670741.png

 


I have updated my desktop BI to the latest version – no difference.

I have cleared all permissions and cleared cache in both desktop Bi and Browser.

The item source ID is correct for the default list view in each case.

If I try to create a new dataset using getdata from the sharepoint site, using v.2.0 - connecting to the default list view, in View Mode dropdown option, I am again getting the following error message for about half the items on our sharepoint site:

 

CSJ123_0-1681380541235.png

 

 


I have noticed that if I try to connect to a default list view, where the default view in SP is actually still "All Items", I can connect to and load data. So I can connect to some of our lists/folders, but not all of them...

 

I can connect using v1.0, and using v2.0 but with All Items.

The datasets/reports I have created so far, are all based on a limited default list view as our lists are extensive. Any ideas ?? Have there been any updates that could have affected this? 

Status: Investigating
Comments
Anonymous
Not applicable

Hi  @CSJ123 ,

 

Please provide information about your version of Power BI Desktop. Are you using the latest version of Power BI De'se'kesktop and do you still have problems if you roll back to the previous version?

 

Best regards.
Community Support Team_ Caitlyn

CSJ123
Frequent Visitor

Hi @Anonymous 

Thanks for looking into this for me. 

I was using PowerBi Desktop Version: 2.116.622.0 64-bit (April 2023). I have uninstalled and rolled back to Version: 2.114.864.0 64-bit (February 2023) and all is working ok in desktop BI now. I can refresh all data, and republish to the Portal - this refreshes the data in my embedded report in a SP page too. However, after republishing to the portal, I am still unable to refresh data (manually or scheduled) in the Portal itself - the refresh fails. At least I can update and republish all reports from desktop BI for now - but not ideal.

 

To confirm - I first noticed the issue, when auto-refreshes failed in all datasets in the Portal. The issue was the same in desktop, using Version: 2.116.622.0 64-bit (April 2023) I could connect using 2.0v "All Items", but unable to connect to the Default List View (where in SP, the default list view does not contain all columns). All my reports are connected to data in the default list view due to list size.

 

Update: 20/04
I can confirm that a week later, the datasets are still not refreshing in the portal. I can still refresh and republish from my Feb version of Desktop PowerBi though. Hoping this update bug/issue can be fixed soon....