Data not loading. Fields are in loading mode

[kanas36]

Hello All, 

I just downloaded Powerbi and used it fine for one day. 

The next day I logged on and I cannot open any workbooks. In addition, any time I try to get data with an excel file or simply type in data in the enter data field. I get a error that says:

Something went wrong!

An error occurred while rendering the report. 

If I try to make any changes in the option, such as disabling ARCgis Map or touching anything in settings. 

I get an error that says: 

Something went wrong! 

Object reference, not set to an object. 

Essentially Powerbi functionality is completely useless, and restricted by errors on my work computer. 

My personal laptop has no issues with operating what so ever. Can anyone assist? I deleted the cache folder and have followed numerous other suggestions to no avail. 

[v-chuncz-msft]

@kanas36 

The latest version works fine for me. You may take a good look at Get Power BI Desktop and try earlier versions from Power BI Desktop updates archive.

[kanas36]

@v-chuncz-msft I have tried numerous versions, I use Powerbi on my personal laptop with no issue. Why can I not get any support for this software.