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Custom visual appearing blank

Power BI custom visual which is already certified and is available on the AppSource is appearing blank when I export the dashboard or report to a power point presentation.




Status: New
Community Support

Hi @abdulshayesht


Which custom visual did you use? Based on this document, I would suggest you double check if the custom visual is certified follow these ways:


"Power BI visuals that have been certified are supported. For more information on certified custom visuals, including how to get a custom visual certified, see Get a custom visual certified. Custom visuals that haven't been certified aren't supported. They're exported as a blank image into PowerPoint with an error message that states the visual isn't supported."


Best Regards,
Qiuyun Yu