Cannot move a workspace to Premium or create a new workspace in Premium

[Anonymous]

I'm trying (for the 1st time) to 'upgrade' a PowerBI workspace to Premium (on free trial). I have setup the PowerBI resource and it is running and am getting this error when I try to save the change.

Couldn't update the group
Please try again later or contact support. If you contact support, please provide these details.

Activity ID9c413057-24d2-4219-ab60-849c48bce104

Request IDe75a3c17-f02f-63a3-f895-6de50e796b3f

Correlation ID1b5b68be-93a8-9219-f993-410e8a71187f

Status code404

TimeFri Nov 03 2017 10:46:09 GMT-0500 (Central Daylight Time)

Version13.0.2989.135

Cluster URIhttps://wabi-us-north-central-b-redirect.analysis.windows.net

I have also tried assigning a new workspace to Premium during creation (instead of after the fact), and get similar results. Others on community.powerbi.com report similar results.

[v-qiuyu-msft]

Hi @Anonymous,

For this issue, please create a support ticket to get dedicated support. 

Best Regards,
Qiuyun Yu

[Anonymous]

I have done that. No response to date.