Can't open Power BI after June, 2020 update: "We w... - Page 5

avatorl · ‎06-11-2020

I can't open Power BI after June, 2020 update. I'm getting "We weren't able to connect to the model." error when I'm trying top open updated Power BI Desktop. I tried to reboot my PC and to reinstall Power BI Desktop. I also tried both 64 bit and 32 bit versions of installer.

Feedback Type:
Frown (Error)

Error Message:
We weren't able to connect to the model.

Stack Trace:
at Microsoft.PowerBI.Client.Windows.Storage.FileOpenError.HandleError(IWindowService windowService, LocalizedString title)
at Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IUIHost uiHost, ISplashScreen splashScreen, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.<Main>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:
We weren't able to connect to the model.

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.82.5858.641","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenError","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.InvalidDynamicPortException","MethodDef":"HandleError","ErrorOffset":"76"}

Feedback Type: Frown (Error) Timestamp: 2020-06-11T07:21:33.7850374Z Local Time: 2020-06-11T09:21:33.7850374+02:00 Session ID: bdd3750c-efb2-49fa-b67a-16bc9648051e Release: June, 2020 Product Version: 2.82.5858.641 (20.06) (x64) Stack Trace: at Microsoft.PowerBI.Client.Windows.Storage.FileOpenError.HandleError(IWindowService windowService, LocalizedString title) at Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IUIHost uiHost, ISplashScreen splashScreen, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType) at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.b__1() at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.b__0() at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action) PowerBINonFatalError: {"AppName":"PBIDesktop","AppVersion":"2.82.5858.641","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenError","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.InvalidDynamicPortException","MethodDef":"HandleError","ErrorOffset":"76"} OS Version: Microsoft Windows NT 6.1.7601 Service Pack 1 (x64 en-US) CLR Version: 4.7 or later [Release Number = 528049] Peak Virtual Memory: 3.4 GB Private Memory: 222 MB Peak Working Set: 271 MB IE Version: 11.0.9600.19399 User ID: a2b5748f-bb86-4532-8a0a-fe2d7131b276 Telemetry Enabled: True DPI Scale: 100% Supported Services: Power BI

bdarbonneau · ‎06-23-2020

Many users in my company have complained about this issue. For the time being, we have all reverted to the May realease.

acolson · ‎06-23-2020

Same problem here.

New version doesn't work on windows 7 x64, but works ok in windows 10.

Going back to version of may allow you to open power bi again, but there is a problem when you try to use a data set powerbi as source.

https://community.powerbi.com/t5/Service/Cannot-load-model-in-report-on-group-Workspace-starting-fro...

pontes77 · ‎06-23-2020

Mesmo problema! Windows 7 Professional 64bits

Feedback Type:
Frown (Error)

Timestamp:
2020-06-23T13:48:15.0846180Z

Local Time:
2020-06-23T10:48:15.0846180-03:00

Session ID:
9bc71f97-9431-4d90-8a53-0be40e45a134

Release:
June, 2020

Product Version:
2.82.5858.641 (20.06) (x64)

Stack Trace:
em Microsoft.PowerBI.Client.Windows.Storage.FileOpenError.HandleError(IWindowService windowService, LocalizedString title)
em Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IUIHost uiHost, ISplashScreen splashScreen, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType)
em Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.<Main>b__1()
em Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
em Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.82.5858.641","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenError","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.InvalidDynamicPortException","MethodDef":"HandleError","ErrorOffset":"76"}

OS Version:
Microsoft Windows NT 6.1.7601 Service Pack 1 (x64 pt-BR)

CLR Version:
4.7 or later [Release Number = 528049]

Peak Virtual Memory:
3.5 GB

Private Memory:
245 MB

Peak Working Set:
279 MB

IE Version:
11.0.9600.19266

User ID:
00e7408b-85ca-4af5-97e7-80cf1ff20003

Telemetry Enabled:
True

DPI Scale:
100%

Supported Services:
Power BI

saraMissBI · ‎06-23-2020

I have been struggling with the same problem over here : windows 7 64bits

I am not able to connect to datasets I used to work with (May version)

I upgraded to June version to solve the issue, but I am not able to launch Power BI Desktop

Feedback Type:
Frown (Error)

Error Message:
We weren't able to connect to the model.

Stack Trace:
at Microsoft.PowerBI.Client.Windows.Storage.FileOpenError.HandleError(IWindowService windowService, LocalizedString title)
at Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IUIHost uiHost, ISplashScreen splashScreen, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.<Main>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:
We weren't able to connect to the model.

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.82.5858.641","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenError","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.InvalidDynamicPortException","MethodDef":"HandleError","ErrorOffset":"76"}

dhoff01 · ‎06-23-2020

I was told by Microsoft support that a fix will be released most likely Thursday or Friday of this week.

niteshdambale · ‎06-23-2020

Similar Problem with Windows 7 64 Bit..

Luckily @Anonymous had a backup which she shared.. Uninstalled the previous version and installed the one post downloading it fromhttps://drive.google.com/file/d/11lH2PMa5lWPE5GsuqdLI88C5cUHSoHDq/view?usp=sharing

Started working..

Cheers

CindyCCI2020 · ‎06-23-2020

Very long message exceed the limit

Feedback Type:

Frown (Error)

Error Message:

Value cannot be null.

Parameter name: exceptionType

Stack Trace:

at Microsoft.Mashup.Client.UI.Windows.JsErrorHandler.WrapInvokeScript(Func`1 invokeScript)

at Microsoft.Mashup.Client.UI.Windows.JsHostedScript.TryInvoke[T](String script, T& result)

at Microsoft.Mashup.Client.UI.Windows.JsHostedScript.TryInvoke(String script)

at Microsoft.Mashup.Client.UI.Shared.Ux.Navigator.QueryNavigatorPreviewHost.SetPreview(String preview)

at Microsoft.Mashup.Client.UI.Shared.Ux.Navigator.QueryNavigatorPreviewHost.OnGetPreview(PreviewResult preview)

at Microsoft.Mashup.Client.UI.Shared.Ux.Navigator.QueryNavigatorPreviewHost.<>c__DisplayClass17_0.<SetPreviewFromQuery>b__1(PreviewReference preview)

at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:

Value cannot be null.

Parameter name: exceptionType

Invocation Stack Trace:

at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()

at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)

at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)

at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)

at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()

at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)

at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)

at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)

at System.Delegate.DynamicInvokeImpl(Object[] args)

at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)

at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)

at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)

at System.Windows.Forms.Control.InvokeMarshaledCallbacks()

at System.Windows.Forms.Control.WndProc(Message& m)

at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)

at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)

at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)

at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)

at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)

at Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__0(IWindowHandle owner)

at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)

at Microsoft.Mashup.Client.UI.Shared.Ux.FloatingDialog.NavigatorFloatingDialog.ShowEditLoad(IWindowHandle owner, IUIHost uiHost, Query query, ITelemetryService telemetryService, Boolean multiSelectionEnabledByDefault, ILearnedTableImporterHost learnedTableImporterHost)

at Microsoft.PowerBI.Client.Windows.PowerBIDataImporter.ShowNavigator(Query query)

at Microsoft.Mashup.Client.UI.Shared.DataImporter.ShowNavigatorOnSourceQuery(Query query, IEnumerable`1& importedQueries)

at Microsoft.Mashup.Client.UI.Shared.DataImporter.ImportNavigationSource(Query query)

at Microsoft.Mashup.Client.UI.Shared.DataImporter.OnGetPreviewResult(PreviewResult preview, Query query, String sourceID, String formulaTitle, Nullable`1 explicitImportDestination, Boolean isNewQuery, Boolean isFromEditor)

at Microsoft.Mashup.Client.UI.Shared.DataImporter.GetPreviewResult(Query query, String sourceID, String formulaTitle, Boolean isNewQuery, Boolean isFromEditor, Nullable`1 explicitImportDestination)

at Microsoft.Mashup.Client.UI.Shared.DataImporter.<>c__DisplayClass81_1.<OnQuerySettingsResolved>b__0()

at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)

at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)

at System.Delegate.DynamicInvokeImpl(Object[] args)

at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)

at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)

at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)

at System.Windows.Forms.Control.InvokeMarshaledCallbacks()

at System.Windows.Forms.Control.WndProc(Message& m)

at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)

at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)

at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)

at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)

at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)

at Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__0(IWindowHandle owner)

at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)

at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.<Main>b__1()

at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()

at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

at Microsoft.PowerBI.Client.Program.Main(String[] args)

PowerBINonFatalError:

{"AppName":"PBIDesktop","AppVersion":"2.82.5858.961","ModuleName":"","Component":"","Error":"Microsoft.Mashup.Host.Document.JavaScriptException","MethodDef":"","ErrorOffset":""}

InnerException0.Stack Trace Message:

Value cannot be null.

Parameter name: exceptionType

InnerException0.Stack Trace:

(at ms-pbi://pbi.microsoft.com/ts/Navigator/QueryNavigatorPreviewViewHost.js:193:17)

Error: Value cannot be null.

Parameter name: exceptionType

at QueryNavigatorPreviewViewHost.prototype._onRenderPreview (ms-pbi://pbi.microsoft.com/ts/Navigator/QueryNavigatorPreviewViewHost.js:193:17)

at ResultViewHost.prototype._onRefreshSuccess (ms-pbi://pbi.microsoft.com/ts/Shared/ResultViews/ResultViewHost.js:265:13)

at ResultViewHost.prototype.setPreviewContent (ms-pbi://pbi.microsoft.com/ts/Shared/ResultViews/ResultViewHost.js:53:13)

at QueryNavigatorPreviewViewHost.prototype.setPreview (ms-pbi://pbi.microsoft.com/ts/Navigator/QueryNavigatorPreviewViewHost.js:90:17)

at eval code (eval code:1:1)

Anonymous · ‎06-24-2020

@niteshdambale I am glad, it worked for you.

I tried installing it from the link shared by other members but didn't work for me and unfortunately I was not having a back-up set-up(May Release) in my system. I took the back-up file from one of my colleague and kept it here for people like me who are unable to download the May set-up from power BI archive folder.

niteshdambale · ‎06-24-2020

Thanks again @Anonymous

Guys,

For windows 7 if you face this issue, request you to download the earlier version of Power BI desktop form

https://drive.google.com/file/d/11lH2PMa5lWPE5GsuqdLI88C5cUHSoHDq/view?usp=sharing

Regards

bdarbonneau · ‎06-24-2020

Version 2.82.5858.961 of Power BI Desktop was posted a few hours ago. Maybe it fixes the issue.
Can someone confirm ?

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