I have issue in auto refresh option from Power BI web page, the refresh falied with below error meassage for some work space but another one is work fine, and get the below error message. I have the last gateway app version
Cluster URI: WABI-SOUTH-AFRICA-NORTH-A-PRIMARY-redirect.analysis.windows.net
Activity ID: 8d283764-a991-4394-a764-82b7c7fe185d
Request ID: 68eb7d44-1420-b7bf-2f09-e31feff8a459
Time: 2023-03-25 10:21:36Z
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @OmniaMortada ,
Please check that your gateway service is working properly.
If the Gateway service is failing to start, through file explorer browse the Gateway logging directory: o C:\Users\PBIEgwService\AppData\Local\Microsoft\On-premises data gateway o Or alternatively, if it’s using a different service account: \AppData\Local\Microsoft\On-premises data gateway
• Check if there is any file(s), with the name ending like: “temp.temp.log” • If so, please ensure you delete all this files ending with “temp.temp.log”
• Start the Gateway Service
Best regards.
Community Support Team_ Caitlyn
Translated with www.DeepL.com/Translator (free version)