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Issue Short:
Switched data gateways, connecting with the same parameter strings from old to new data gateway, and am getting the banner message: "An invalid connection string has at least one of the passed arguments which does not meet the parameter specification. Please check the data source connection string.
Background:
I am developing a dashboard using the Desktop Power BI application, and had installed an on-premise data gateway (standard mode) on my machine so that the direct queries on my dashboard can make the necessary connections to my oracle database when my desktop Power BI dashboard is published to the cloud. Since hosting an on-premise data gateway (standard mode) on my laptop is not ideal, I switched my gateway connection to an on-premise data gateway (standard mode) on an always-on host (a server) in the same network.
Issue Details:
Now, when I view my direct-query reports, I get the grey box with big x in the middle displaying the message: Couldn't load the data for this visual. Couldn't retrieve the data for this visual. Please try again later. Please try again later or contact support. If you contact support, please provide these details:
In my gateway data source settings that are for my new gateway connection, I have verified the connection strings are identical to my formerly connected data gateway. The data source settings also say "connection successful".
Please advise how I can solve this issue. Thank you.
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Hi,
According to my research, a similar issue has been reported internally, so stay tuned. ICM: 288185073
Problem description: The customer has a report in Power BI Services which works fine, but after some time the visuals start showing "couldn't load data for this visual" this is happening to multiple reports connected to the same data source.
In the latest update of this ICM, the engineers are investigating this issue.
I will update here once I get any information.
Thank you very much!
Best Regards,
Community Support Team _Robert Qin