We are not able to use CoPilot in PowerBI Service.

[maheshb]

We are trying to use CoPilot in PowerBI Service even after taking care of Prerequisites. 

We have attached F64 Fabric Capacity to the workspace and enabled Co-Pilot feature for entier organization. 

Reference - https://learn.microsoft.com/en-us/power-bi/create-reports/copilot-introduction#copilot-requirements

Still unable to use the copilot feature and refer below screen shot for error. 

Reagrds,

Mahesh Balshetwar

mahesh@intellifysolutions.com

[v-yetao1-msft]

Hi @maheshb 

Are you meeting all the requirements mentioned in the document ? 

Best Regards,
Community Support Team _ Ailsa Tao

[maheshb]

Hello @v-yetao1-msft 

I did check requirements and everything is in place and satisfies. Can we have quick Teams session where I can show you?

Regards,

Mahesh Balshetwar

[v-yetao1-msft]

Hi  @maheshb 

We can only provide help in the forum, if you want to communicate by email or phone you can mention support ticket for help. A dedicated Microsoft engineer will come to solve the problem for you.

The link of Power BI Support: https://powerbi.microsoft.com/en-us/support/

For how to create a support ticket, please refer to https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

Best Regards,
Community Support Team _ Ailsa Tao