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Something Went Wrong error occurned rendering

Feedback Type:
Frown (Error)

Timestamp:
2025-01-31T21:56:17.2219082Z

Local Time:
2025-01-31T16:56:17.2219082-05:00

Session ID:
3a218911-a2c9-4c1b-8c7a-321414739d96

Release:
February 2025

Product Version:
2.140.356.0 (25.02)+34a7eeacd0df8b5924a98d4049544cf31db4fd94 (x64)

Stack Trace:
Javascript:TypeError
at https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.pivotTable.min.js:1:275888
at TooltipServiceDelegate.showTooltip (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.desktop.visuals.min.js:1:308345)
at HTMLDivElement.<anonymous> (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.desktop.visuals.min.js:1:313225)
at HTMLDivElement.<anonymous> (https://ms-pbi.pbi.microsoft.com/minerva/scripts/powerbi.common.externals.js:7322:18)
at _ZoneDelegate.invokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.initialVendors.min.js:2:5435579)
at O.invokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.min.js:1:8657425)
at https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.min.js:1:8645724
at n (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.min.js:1:8645531)
at Object.onInvokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.min.js:1:8645716)
at _ZoneDelegate.invokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.initialVendors.min.js:2:5435500)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.140.356.0","ModuleName":"https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.pivotTable.min.js","Component":"","Error":"TypeError","MethodDef":"","ErrorOffset":"1:275888","ErrorCode":""}

OS Version:
Microsoft Windows NT 10.0.26100.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 533320]

Peak Virtual Memory:
70.9 GB

Private Memory:
728 MB

Peak Working Set:
1.18 GB

IE Version:
11.1882.26100.0

User ID:
5c998b21-065f-41bc-b461-4d2996a3775c

Workbook Package Info:
1* - en-US, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: False.

Telemetry Enabled:
True

AS Live Connection:
True

Enabled Preview Features:
PBI_snowflakeAdbcVersionEnabled
PBI_shapeMapVisualEnabled
PBI_qnaLiveConnect
PBI_metricsArtifactsOnDesktop
PBI_b2bExternalDatasetSharing
PBI_enhancedTooltips
PBI_sparklines
PBI_scorecardVisual
PBI_fieldParametersSuperSwitch
PBI_setLabelOnExportPdf
PBI_oneDriveSave
PBI_oneDriveShare
PBI_useModernPublishDialogs
PBI_publishDialogsSupportSubfolders
PBI_gitIntegration
PBI_tmdlInDataset
PBI_directLakeRemoteModeling
PBI_newCard
PBI_buttonSlicerAuthoring
PBI_advancedSlicerTypeList
PBI_textSlicer
PBI_EimLessElevatedUser
PBI_mobileAutoReportLayout
PBI_daxInlineCopilot
PBI_aiNarrativesVisual
PBI_qnaImproveLsdlCopilot
PBI_generateMeasureDescriptionsButton
PBI_visualCalculationsAuthoring
PBI_desktopReportAuthoringCopilot

Disabled Preview Features:
PBI_SpanishLinguisticsEnabled
PBI_onObject
PBI_odspSaveBackgroundUpload
PBI_modernOfficeFilePicker
PBI_enhancedReportFormat
PBI_tmdlViewToggle
PBI_customCalendars
PBI_UserInstalledVerticaODBCDriver

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
MSIT

Recent Actions:
ToggleOutspacePane

DPI Scale:
100%

Supported Services:
Power BI

Status: Investigating

Hi, @T_MC 

If you're using any custom visuals, try removing them and see if the error persists. Sometimes, custom visuals can cause conflicts or errors. If you're developing custom visuals, make sure your data roles and mappings are properly defined.
Clearing the Power BI Desktop cache at the same time can sometimes resolve unexpected errors. You can do this by navigating to File > Options and Settings > Options > Diagnostics > Clear Cache.

If possible, please provide more details about your operation.

 

How to Get Your Question Answered Quickly

Best Regards

Yongkang Hua

Comments
v-yohua-msft
Community Support
Status changed to: Investigating

Hi, @T_MC 

If you're using any custom visuals, try removing them and see if the error persists. Sometimes, custom visuals can cause conflicts or errors. If you're developing custom visuals, make sure your data roles and mappings are properly defined.
Clearing the Power BI Desktop cache at the same time can sometimes resolve unexpected errors. You can do this by navigating to File > Options and Settings > Options > Diagnostics > Clear Cache.

If possible, please provide more details about your operation.

 

How to Get Your Question Answered Quickly

Best Regards

Yongkang Hua

T_MC
Microsoft Employee
Hi YongKang, I am not using any custom visuals. Cachce has been cleared. I uninstalled and reinstalled powerbi and rebooted. I created a new PBI from scratch and the same sort of issue pops up. It feels like when i hover around a text box or perhaps when i hover around a matrix that has a tooltip report. reproduces on reports without tooltip report. thanks