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The option "Attach file" on "Add Comment" works only when the report is inheriting permissions from the folder. If we customize the report permissions, then we are unable to see/attach files on the comments.
Tested on: Version 1.1.6530.30789 (October 2017)
Use the following steps to reproduce the error:
1) On a report, go to comments and attach one file
2) Go to Manage > Security and click on Customize Security
3) The security screen will be like this:
4) Go back to the report and see the comments. The image will not be accessible:
5) If you are the administrator, when you click on the small black dot (where the image should be), you will go to a page with this message.
{ "error":{ "code":"1251","message":"An error occurred when invoking the authorization extension." } }
6) If you are not the administrator, then you will receive this error when trying to add an attachment
7)Everything backs to normal when we go to "Use same security as parent folder".
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