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adilk

Provided dashboard access to client, client says can't see dashboard. What gives?

Submitted by Helper I on ‎03-12-2017 12:40 PM

ok, really confused about this one.

I added the client's email last week and they were able to view the dashboard. This week, they are unable to. I checked the 'Share' settings and the client's email is set to 'can view'. However, the dashboard is not listed under the left side navigation.

 

I tried removing the client's email and adding them back. No luck.

 

Anyone else facing this issue?

Thanks.

Status: Needs Info
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11 Comments (11 New)
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adilk
Helper I
Helper I
‎04-03-2017 07:43 AM

pbi.JPG

Hi @v-haibl-msft

I don't have a pro licence but my orgnization has O365 license.

I tried creating a test reporti n PBI Desktop and publishing it, but it goes straight to my group. Under My Workspace, I don't see an option to create a report/dashboard that I can share with the client. What can I do here?

Thanks.

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