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PowerBI Service / Fabric UI glitch

Sometimes the PowerBI Service / Fabric UI moves up, so that the elements and texts at the top of the screen are cut off. At the same time to the bottom of the screen, a button "Choose File" and text "No file chosen" appears.

 

Here's a screenshot, where the text at the top is only half visible and a new button appears at the bottom:

fabric_ui_glitch.png

If the button "Choose file" or the text next to it is clicked, a dialog pops up where you can choose a pbix or rdl -file from your computer.

If one is selected, the file name appears next to the button, but nothing seems to happen after that.

Status: Investigating

HI @Nameless_LW 

If it's a random problem, then it's hard to determine the exact cause. 

Or you could just mention a Support ticket, the next time a problem arises. A dedicated Microsoft engineer will come to solve the problem for you.

The link of Power BI Support: https://powerbi.microsoft.com/en-us/support/

For how to create a support ticket, please refer to https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

 

Best Regards,
Community Support Team _ Ailsa Tao

Comments
v-yetao1-msft
Community Support
Status changed to: Needs Info

Hi  @Nameless_LW 

What browser are you using? The page I have open for Service looks like this. It doesn't appear to be what you say it is. Have you adjusted the Zoom of your browser?

vyetao1msft_0-1721958965957.png

 

Best Regards,
Community Support Team _ Ailsa Tao

Nameless_LW
Frequent Visitor

Hi @v-yetao1-msft 

 

I'm using Edge on Windows 11 (22H2, OS build 22621.3737). I haven't adjusted the zoom.

It's difficult to reproduce the glitch, it just happens randomly from time to time when I'm working on Fabric objects like Pipelines or Lakehouse.

v-yetao1-msft
Community Support
Status changed to: Investigating

HI @Nameless_LW 

If it's a random problem, then it's hard to determine the exact cause. 

Or you could just mention a Support ticket, the next time a problem arises. A dedicated Microsoft engineer will come to solve the problem for you.

The link of Power BI Support: https://powerbi.microsoft.com/en-us/support/

For how to create a support ticket, please refer to https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

 

Best Regards,
Community Support Team _ Ailsa Tao

Nameless_LW
Frequent Visitor

Hi @v-yetao1-msft 

 

I've found a way to reproduce this glitch:

1. Log in to PowerBI

2. Open any workspace or create a new one

3. Use the the "Upload" -button on the page to upload any file to the workspace, a pbix-file for example

4. After the file has been uploaded, start tapping tab-key on the keyboard in order to go through elements on the page. Eventually you highlight the button (the "Choose file" -button seen in the screenshot), which is normally hidden below all the elements. The page also moves down a bit, so that the top elements are cut off.