Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Get certified in Microsoft Fabric—for free! For a limited time, the Microsoft Fabric Community team will be offering free DP-600 exam vouchers. Prepare now

Power BI April update Options->Settings results in Unexpected error

 

Unexpected error.PNG

I have installed new update (tried twice) and want to enable preview features, but once I click on Optionsand settings->Options I get an Unexpected error:

 

 

 

 

 

 

 

 

 

 

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
Microsoft.Mashup.Host.Document.JavaScriptException: String was not recognized as a valid DateTime. ---> System.FormatException: String was not recognized as a valid DateTime.
   at System.DateTime.ParseExact(String s, String format, IFormatProvider provider)
   at ReleaseInfo.GetMonthYear(CultureInfo culture)
   at Microsoft.Mashup.Client.ClientShared.SendFeedbackMail.CreateMainFrownBody(StringBuilder mailBody, String feedbackType, Boolean includeScreenshot, IList`1 parameters, String screenshotPath, IPackageInfoProvider packageInfoProvider, DateTime now, String newLine, Func`2 makeBold, Boolean htmlEncodeParameterValues, Boolean prependTwoNewLines)
   at Microsoft.Mashup.Client.ClientShared.SendFeedbackMail.CreateFrownHtmlBody(String feedbackType, Boolean includeScreenshot, IList`1 parameters, String screenshotPath, IPackageInfoProvider packageInfoProvider, DateTime now)

......

Status: Needs Info
Comments
v-qiuyu-msft
Community Support

Hi @Domantas,

 

You can find desktop trace file follow this article: Power BI Desktop Trace Logs Analyser.

 

Best Regards,
Qiuyun Yu

ngadiez
Helper II
Hi Qiuyun, It is not possible to create a trace file. Because when I tried to access the options setting. This error " String was not recognised as a valid DateTime" One workaround is to change the setting of the time. I don't know how since it is company laptop and you need the admin right to change it.
Domantas
Advocate I

Hi @v-qiuyu-msft,

 

Here is the trace file

http://ge.tt/1mHYsUl2