Issue while publishing

[ksam]

Hi,

I have created a report based on view (not a physical table). After publishing it I get error -

Couldn't load the schema for the database mode 

Activity ID218a69bb-c818-b9f5-b335-e64d383c2d98

Request IDe27e853d-9bf1-fcc1-c565-840556e37e12

Correlation ID3d1a5398-1757-247a-28f7-5defe7749e23

TimeMon Feb 26 2018 15:40:45 GMT-0500 (Eastern Standard Time)

Version13.0.4482.132

Cluster URIhttps://wabi-us-north-central-redirect.analysis.windows.net

Detailed steps - 

1. create a view in database (in my case teradata)

2. import this view in Power BI desktop using direct query option

3. Create a report using table imported in step 2

4. Publish this report

5.  Open this report from Power BI servicses

Issue - when I open this report in PowerBI web services, I get above mentioned error.

Please help in solving the issue. 

Please help me finidng the solution.

[v-qiuyu-msft]

Hi @ksam,

From your description, the issue occurs after you publish the report to Power BI service, right? 

Please check if data gateway is installed correctly and Teradata data source is created under data gateway fine. Go to Dataset settings, make sure the dataset has been configured to use the created data gateway. 

Please also get data from the same view in Import mode instead of DiectQuery to see if the same issue occurs after publishing to Power BI service. 

Best Regards,
Qiuyun Yu