Issue - something is wrong - When trying to update model or open any PBIX

[ral11]

Hello, when trying to load a PBIX or add any data source, including entering data manually, I get a "something went wrong" error with no other detail.  This issue started when attempting to update PBI Desktop for RS from Sep 2020 to May 2021, but now can't get any version to work.

Steps followed so far (with no success):

- Cleared internal cache through settings.

- Uninstalled, restarted, reinstalled multiple versions

- Uninstalled, deleted all PBI folders in Program Files and AppData, rebooted, reinstalled.

Below is the output provided. It always sticks at "Cannot read property 'pbi.error' of undefined". Error is always thrown at CefInteropSetup.js

Feedback Type:
Frown (Error)

Error Message:
An error occurred while rendering the report.

Stack Trace:
Microsoft.PowerBI.Client.Windows.JavaScriptException
at PowerBIAPIErrorToClientError.getDetails (ms-pbi://pbi.microsoft.com/minerva/scripts/visuals.js:629:43)
at Object.GetErrorDetailsFromClientError (ms-pbi://pbi.microsoft.com/minerva/scripts/powerbidesktopcommon.js:7878:53)
at DesktopContainerCore.<anonymous> (ms-pbi://pbi.microsoft.com/minerva/scripts/powerbiDesktop.js:1183:314)
at step (ms-pbi://pbi.microsoft.com/pbi/Web/ts/CefInteropSetup.js:41:23)
at Object.throw (ms-pbi://pbi.microsoft.com/pbi/Web/ts/CefInteropSetup.js:22:53)
at rejected (ms-pbi://pbi.microsoft.com/pbi/Web/ts/CefInteropSetup.js:14:65)
at processQueue (ms-pbi://pbi.microsoft.com/minerva/scripts/angular.js:18035:37)
at ms-pbi://pbi.microsoft.com/minerva/scripts/angular.js:18083:27
at Scope.$digest (ms-pbi://pbi.microsoft.com/minerva/scripts/angular.js:19202:15)
at ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:47199:63

Stack Trace Message:
An error occurred while rendering the report.

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass15_0.<HandleException>b__0()
at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass2_1.<SendAndMarshalExceptions>b__0(Object null)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Windows.DialogWindowBase.ShowModal(IWindowHandle windowHandle)
at Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__0(IWindowHandle owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.Mashup.Client.UI.Shared.Ux.WindowService.ShowStatusDialog(LocalizedString message, Action cancelCallback, Nullable`1 showDelayInMs)
at Microsoft.PowerBI.Client.Windows.BusyHelper.ShowBusyDialog(Object sender, EventArgs e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_0.<Main>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)


JS Error Message:
Cannot read property 'pbi.error' of undefined

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.97.5901.0","ModuleName":"ms-pbi://pbi.microsoft.com/minerva/scripts/visuals.js","Component":"PowerBIAPIErrorToClientError","Error":"TypeError","MethodDef":"getDetails","ErrorOffset":"629:43"}

Snapshot Trace Logs:
C:\Users\xxx\AppData\Local\Microsoft\Power BI Desktop SSRS\FrownSnapShot3a531039-95df-49af-a832-779885b096b2.zip

Model Default Mode:
Import

Model Version:
PowerBI_V3

Performance Trace Logs:
C:\Users\xxx\AppData\Local\Microsoft\Power BI Desktop SSRS\PerformanceTraces.zip

Enabled Preview Features:
PBI_ImportTextByExample

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_JsonTableInference
PBI_ExcelTableInference
PBI_qnaLiveConnect
PBI_azureMapVisual
PBI_dataPointLassoSelect
PBI_compositeModelsOverAS
PBI_dynamicParameters
PBI_enhancedTooltips
PBI_rdlNativeVisual

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

PowerBIUserFeedbackServices_IsReported:
True

Formulas:


section Section1;

shared Table = let
Source = Table.FromRows(Json.Document(Binary.Decompress(Binary.FromText("i45WSkksVoqNBQA=", BinaryEncoding.Base64), Compression.Deflate)), let _t = ((type nullable text) meta [Serialized.Text = true]) in type table [Column1 = _t]),
#"Changed Type" = Table.TransformColumnTypes(Source,{{"Column1", type text}})
in
#"Changed Type";

[v-xiaoyan-msft]

Hi @ral11 ,

I'm sorry I wasn't able to reproduce your problem.

I have checked past posts by other users on the forum and one of them has the same experience as you, you can check this original post to see if it helps your problem.

Something Went Wrong when opening report PBIRS 

Best Regards,
Community Support Team _ Caitlyn

[ral11]

Thanks, unfortunately, this is an issue with Power BI Desktop for RS.  Can a firewall impact the execution on the desktop application?