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QEDavidLayton

Continuous Error on Scheduled Refreshes

Submitted by Advocate I on ‎03-20-2019 02:24 AM

Hi, since last on premise gateway update (version 3000.2.47) I am getting a lot of the following errors in scheduled refreshes: "Before the data import for [table_name] finished, its data source timed out. Double-check whether that data source can process import queries, and if it can, try again." I've already checked the database and network and everything is ok as usual. ¿Have other users reported the same issue lately?

Status: Accepted
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12 Comments (12 New)
Comments
Anonymous
Not applicable
‎03-20-2019 02:34 AM

Having the same issue on multiple refreshes since the gateway update was applied

QEDavidLayton
Advocate I
Advocate I
‎03-20-2019 02:49 AM

@Anonymous I realised they released two updates in the same week. I really think they've broken something.

haizman
Advocate I
Advocate I
‎03-20-2019 06:02 AM

Same issues for me.

FraCor
Regular Visitor
‎03-20-2019 06:21 AM

Today I have also issues with manual refresh.

v-yuezhe-msft
Microsoft Employee
Microsoft Employee
‎03-20-2019 10:43 PM

@QEDavidLayton @FraCor @haizman @Anonymous ,

This is a known issue, please check the information in Power BI support site.
1.PNG

Regards,
Lydia

v-yuezhe-msft
Microsoft Employee
Microsoft Employee
‎03-20-2019 10:43 PM
Status changed to: Accepted
 
MarcinBajda
Frequent Visitor
‎04-02-2019 12:57 AM

"Awerness" point regarding refresh disappeared but I still can observed the issue.
Is it only in my case?
For all of You case is solved?

haizman
Advocate I
Advocate I
‎04-02-2019 07:03 AM

Still broken for me. Anyone else? No fix has been issued.

grkhr
Regular Visitor
‎04-04-2019 05:34 PM

Still broken for me too. Is there any option to downgrade to december/november version? I can't updating it by hands anymore

haizman
Advocate I
Advocate I
‎04-04-2019 05:36 PM

If you run the install file again from their website it has actually been patched. At least on our end no more issues. It increments the version number when you check against the version that's messed up. It just appears as though they didn't announce it.

Idea Statuses