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Hi,
When sharing my dashboard with external users they see the following when they open the link in the email:
The error says the following: "Cannot load data for this visual"
My data source is a SharePoint folder, does this have anything to do with the error?
Solved! Go to Solution.
Hi @rolf1994,
Have you enabled any RLS setting on these reports? It may caused the issue.
Regards,
Xiaoxin Sheng
Hello,
Row level security removed - still getting this error for external users. Please help!!
@rolf1994 Do the external users have Pro licenses?
Yes they have,
They are able to see other reports i shared with them.
Hi @rolf1994,
Have you enabled any RLS setting on these reports? It may caused the issue.
Regards,
Xiaoxin Sheng
Hi Rolf,
i didn't understand very well the solution coz i have the same issue with my groups. could please how the solution by using visuals so i can learn quickly (i'm still learning...)
Hi,
The solution for me was simple, I removed Row Level Security and external users which I shared my dashboard with did not receive errors anymore.
Thanks! RLS was the problem