I recently created a desktop file and with "Web" as the only data source. Everything was working great. After a week, the refresh failed. I received the failure email. It appears Power BI thinks I am trying to use an on premise data source and as far as I know the "Web" feed can be refreshed without a gateway. (Like I said, it was working wonderfully for a week.) Could you offer some suggestions? I have tried renaming, republishing, deleting... I have made a new .pbix and published it from scratch with the same result. As time has passed the Power BI service has completely crashed. The following is the error message after clicking on settings... Failed to load settings Please try again later or contact support. If you contact support, please provide these details. Activity ID82bfd92c-16a5-42d2-8cc1-f9722f5c0fcf TimeWed Nov 16 2016 13:57:04 GMT-0500 (US Eastern Standard Time) Correlation ID ac97c37c-959d-b2a8-4a2c-c59f63799f8d Version 13.0.1700.581 Cluster URI https://wabi-us-north-central-redirect.analysis.windows.net Any help is much appreciated! Thanks, Ryan.