Problem xlsx data underlying

[lfvalencia]

Hi, 

I have a problem exporting data in xlsx format from dashboards. The "underlying data" option is disabled (I can't choose the option). The permissions to download underlying and summary data are enabled. Also, the dashboard was checked from the dashboard owner account.

Can this be in addition to the report settings?

Greetings and thank you! 

[Yogesh_Telasang]

Hi @lfvalencia ,

Configure this in the desktop report settings.

And while sharing the report, check the box to allow users to access uderlying datasets.

[Anonymous · Accepted solution]

Hi @lfvalencia ,

About the underlying data, you should configure it in Desktop before publish the report to Service.

Best Regards,

Jay

Community Support Team _ Jay Wang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[GilbertQ]

Hi there

As far as I know you cannot export the same data from a dashboard as you can do in a report.

I would suggest if you want to export the data do it from the report.