Data source credentials refresh error

[Anonymous]

Hi, 

I am receiving the error below and could not find a solution.

[v-easonf-msft]

Hi, @Anonymous 

Could you please tell me whether your problem has been solved?
If yes, you could accept the helpful answer as solution. You also could share your own solution here. For now, there is no content of description in the thread. If you still need help, please share more details to us.

Best Regards,
Community Support Team _ Eason

[v-easonf-msft]

Hi, @Anonymous 

Did your network use Proxy? 

I would suggest you change some settings on your machine follow this blog:
 Connecting-through-a-proxy-with-PowerBI-Desktop

Also you can take a look at  solution in this similar thread: 

CURLerror-SSL-peer-certificate-or-SSH-remote-key-was-not-OK-during 

error-hy000-snowflakesnowflake-4-curle...

Best Regards,
Community Support Team _ Eason

[v-easonf-msft]

Hi， @Anonymous 

Can the report be refreshed normally on the desktop?

In addition, please ensure that the credentials on the desktop and service are the same.

You also can  create a ticket to ask support team for help.

https://powerbi.microsoft.com/en-us/support/ 

Best Regards,
Community Support Team _ Eason

[Anonymous]

Hi @v-easonf-msft 

Yes, the report can be refreshed normally on the desktop and credentials on the desktop and service are the same .