Forum Discussion
Data Flow Configuration invalid username/password
Hi,
I am having an issue when configuring data gateway through power bi web service as in the attached image below.
It shows as i have entered wrong username and password. Please help me to find correct username and password needs to be entered.
the PC in which the gateway installed has my company profile as NA/rchathuranga , and password.
Rasitha_PB - Sorry, these things are a pain to troubleshoot. I assume you have been through these:
- https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem-tshoot
- https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-tshoot
- http://www.victorrocca.com/troubleshooting-power-bi-on-premises-gateway-errors/
- https://guyinacube.com/2016/09/21/troubleshooting-connectivity-tips/\
11 Replies
Rasitha_PB - What is shown when you Show details for the error? You should be entering Windows credentials for something like a network folder.
Worst case, You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".Hi Greg_Deckler ,
Appreciate your support , thank you for your replay.here is the error , i am getting when i tried it today,
when i copy paste the folder path which want to configure with data flow ,
username and password autofiled by itself , when clicked next this screen came up.
Rasitha_PB Is the user name something you Photoshop'd or does it really say [ENCRYPTED] ?
