Forum Discussion
Data Flow Configuration invalid username/password
Rasitha_PB - Sorry, these things are a pain to troubleshoot. I assume you have been through these:
- https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem-tshoot
- https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-tshoot
- http://www.victorrocca.com/troubleshooting-power-bi-on-premises-gateway-errors/
- https://guyinacube.com/2016/09/21/troubleshooting-connectivity-tips/\
Rasitha_PB OK so it looks like that data source was already setup on a gateway with credentials and you maybe need to contact whoever owns that gateway/configured it to let them know there are some bad creds?
hi, Greg_Deckler
I am the one who uses both personal gateway for the same data source which work perfectly.
so i thought to get installed data flows then we can work easily , so got installed standard gateway version to the pc.
We are using different domain email for Power BI pro account , but the pc is used with different email address with access to the particular folder.
so where is the problem ?
Is it with internal server proxy setting something you believe?
Rasitha_PB - Sorry, trying to keep track of accounts here because it could definitely have something to do with this. Please confirm or deny:
- You are using [email protected] to author reports
- Gateway was installed using [email protected]
- Folder access is granted to [email protected]
Please confirm or deny my understanding of what is going on. Thanks.
Here you see same problem i raised.
https://community.powerbi.com/t5/Service/Data-Flow/m-p/1349581#M107868
I was using two emails one for power bi pro subscription(Email B) and another email (Email A) which is the login email to the PC with access to particular data source.
So the gateway app has been intalled on the PC with configuring email A as service account now. here is the error right now i am getting as below.
Rasitha_PB - OK, have you given your email B address permissions to use the Gateway and use the data source? This is a standard gateway, correct, not personal?
If all else fails, open a support ticket.
You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".