Forum Discussion
Data Flow Configuration invalid username/password
- 5 years ago
Rasitha_PB - Sorry, these things are a pain to troubleshoot. I assume you have been through these:
- https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem-tshoot
- https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-tshoot
- http://www.victorrocca.com/troubleshooting-power-bi-on-premises-gateway-errors/
- https://guyinacube.com/2016/09/21/troubleshooting-connectivity-tips/\
Rasitha_PB - OK, have you given your email B address permissions to use the Gateway and use the data source? This is a standard gateway, correct, not personal?
If all else fails, open a support ticket.
You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
Hi Greg_Deckler ,
Yes i signed in with email A as service account and login with email B in the gateway app , yes it is standard version.
Okay, Greg_Deckler thank you so much for giving the support for me to get out of this issue , i will raise the support ticket and will try to reply back if i got the solution.
- Greg_Deckler5 years agoCommunity Champion
Rasitha_PB - Sorry, these things are a pain to troubleshoot. I assume you have been through these:
- https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem-tshoot
- https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-tshoot
- http://www.victorrocca.com/troubleshooting-power-bi-on-premises-gateway-errors/
- https://guyinacube.com/2016/09/21/troubleshooting-connectivity-tips/\