Forum Discussion
Resolver IIIUsage metrics are blank
I have never been able to see data in my Usage Metrics report. Others in my organization can see them, and the O365 admin has assured me the feature is enabled for the org.
The report opens, but all values are (Blank) as shown below. Every dashboard I have created looks like this.
I am on the Pro trial license. Others in my organzation can view metrics with this same license.
Puzzling. Any suggestions would be appreciated!
15 Replies
jmalone Do you observe the same behavior in your workspace vs. a group you are in? Are the Pro licenses the same, extended vs. limited Pro Trials?
jmaloneAnonymous
All instances are within my workspace. That is, I don't have any created dashboards in a group. For the users with "working" metrics reports, the dashboards are in their workspaces.Licenses are the same for me and "working" users - extended Pro Trial.
jmalone If you notice, you actually are getting some results. The Total Dashboards in Organization = 50
What are the data sources you are using, are the datasets active? And I assume you are checking these more than 1x every 90 days.
- UOLandrewdale
Resolver I
We have the same problem. Reports that existed before August 2017 have usage reports that continue to show current usage, i.e. correct as of yesterday. Reports created after August 2017 show no uasage at all, but do show a correct value for "total reports in organisation".
Maybe it has something to do with this improvement to the service that was launched in August 2017?
