Forum Discussion
Usage metrics are blank
jmalone Do you observe the same behavior in your workspace vs. a group you are in? Are the Pro licenses the same, extended vs. limited Pro Trials?
Anonymous
All instances are within my workspace. That is, I don't have any created dashboards in a group. For the users with "working" metrics reports, the dashboards are in their workspaces.
Licenses are the same for me and "working" users - extended Pro Trial.
- Anonymous9 years agoNot applicable
jmalone If you notice, you actually are getting some results. The Total Dashboards in Organization = 50
What are the data sources you are using, are the datasets active? And I assume you are checking these more than 1x every 90 days.
- jmalone9 years ago
Resolver III
Anonymous Yes I noticed the Total Dashboards field populating correctly. I can't figure out if that's encouraging or makes things more confusing.
I also tried downloading the .pbix file and removing dashboard filter to show usage across all dashboards. Result is the same.
Data sources vary, mainly from on-prem excel/flat files, and salesforce reports & objects. Datasets have been refreshed via scheduled refresh, manual refresh in the service, and via "Publish" from Desktop.
And yes I have clicked the dashboards to make sure they are used. Even enlisted others to view them for me as well
(I did consider that my dashboards simply weren't popular) :smileyhappy:
- Anonymous9 years agoNot applicable
jmalone huh, unless the admin is playing a joke on you, I'm all out of ideas outside of creating a support ticket, or waiting to see if one of the MSFT folks chime in here.
Sorry :(