Forum Discussion
View usage metrics report
On GCC working in a premium workspace, the user has informed me that when they select "View usage metric report" for any report in the workspace, the data ends on 12/8/2025. In the Admin Portal, the usage metrics is enabled for everyone. Why can't we see recent usage data?
At https://learn.microsoft.com/en-us/power-bi/collaborate-share/service-usage-metrics there's a section alluding to a known issue on GCC:
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How do I delete and recreate a GCC Usage Metrics Report?
For Government Community Cloud (GCC) environments, you might need to delete and recreate a usage metrics report to refresh the data or resolve issues. To delete the usage metrics report:
- Go to the workspace containing the usage metrics report.
- Select More options (...) next to the usage metrics report.
- Select Delete to remove the report.
To recreate the report, open the original dashboard or report and select View usage metrics report again. The system generates a new usage metrics report with current data.
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Regarding that instruction...
What workspace contains the usage metrics report? Isn't this associated with the current workspace? What is the name of the usage metrics report?
Also, when I run the usage metric report on a report in another workspace - causing the usage metric report to be created - I see that only the last 30 days of usage data is available. Is this configurable? ...and I don't see a new report named "Usage Metric Report" in the workspace, so, again, where is the usage metric report?
I think I found some of my answers.
https://learn.microsoft.com/en-us/power-bi/collaborate-share/service-modern-usage-metrics
Following the instructions to see the settings for the Usage Metrics Report semantic model, I see that the "Scheduled refresh has been disabled due to inactivity."
5 Replies
- anotherPBIAdminRegular Visitor
I think I found some of my answers.
https://learn.microsoft.com/en-us/power-bi/collaborate-share/service-modern-usage-metrics
Following the instructions to see the settings for the Usage Metrics Report semantic model, I see that the "Scheduled refresh has been disabled due to inactivity." - Murtaza_GhafoorSuper User
Below are the answers related to your queries
1-Where is the Usage Metrics Report?It's a concealed, system-managed report associated with the original report/dashboard.
2-Why isn't it visible in the workspace?
By design—it isn't a regular workspace item.
3-Can I delete it?
Only if the UI exposes the option; otherwise, generally this option is not available but If you access the data model then you can delete this.
4-Why is data only 30 days?
That's the built-in retention period and it can be configured if you access the datamodel.
5-Why did data stop on 12/8/2025?Sometimes due to inactivity the schedule refresh has been disabled.
If this helps, ✓ Mark as Kudos | Help Others - v-kathullacCommunity Support
Thankyou Murtaza_Ghafoor for Addressing the issue.
Hi anotherPBIAdmin ,
As we haven’t heard back from you, we wanted to kindly follow up to check if the solution provided for the issue worked? or Let us know if you need any further assistance?
Regards,
Chaithanya
- Joaobarros_ptNew Member
You've actually spotted a real contradiction in the docs, and clearing it up answers all of this: the usage metrics report is deliberately hidden.
Where it lives: it's created in the current workspace — the one containing the source report you ran it on. So your instinct is right, it's not somewhere else.
Why you can't find it: by design, usage metrics reports don't appear in Recent, Workspaces, Favorites, or any content list, and can't be added to an app (that's straight from the doc). So there's no browsable "Usage Metrics Report" item to look for — that's expected, not a bug.
The name, and the thing you can actually act on: what gets provisioned is a single semantic model per workspace called "Report Usage Metrics Model". That's the engine behind every usage metrics report in that workspace. The report is hidden; the model is the artifact you delete and recreate.
So the GCC delete/recreate, in practice: the doc says "delete the usage metrics report", but since the report itself is hidden, what you're really deleting is the "Report Usage Metrics Model" semantic model in that workspace. Remove that model, then open your report and choose View usage metrics report again — that regenerates the model with current data. That's almost certainly your fix for the data ending 12/8/2025: the model got stuck and stopped refreshing, and a rebuild is the documented GCC remedy. (If you don't see the model in the workspace's default view, switch the content view to show all item types / semantic models.)
Two prerequisites the doc calls out that catch people:
It can take up to 24 hours for data to update after (re)creation.
You have to view the content from within that workspace at least once, or the app-view data never gets correlated into the report. So after recreating, open the source report from the workspace itself once to unblock processing.
On the 30 days and whether it's configurable: the documented window is 90 days, and it's fixed — not a setting you can change. If GCC is showing only 30, that's a GCC-specific difference (GCC often trails commercial), but either way you can't extend it.
And the bigger-picture answer, since your real need is reliable recent usage: I wouldn't lean on the built-in usage metrics report for ongoing monitoring, especially in GCC where it's clearly flaky here. For dependable, longer-retention usage data, pull the tenant Activity Events (Admin portal audit/activity log, or Get-PowerBIActivityEvent / the Admin REST API) into your own Lakehouse or model. That gives you refreshable, retained usage history you control, instead of a hidden 90-day artifact that can silently stop.
- v-kathullacCommunity Support
Hi @anotherPBIAdmin ,
As we haven’t heard back from you, we wanted to kindly follow up to check if the solution provided for the issue worked? or Let us know if you need any further assistance?
Regards,
Chaithanya