Forum Discussion

elee6's avatar
elee6
New Member
11 months ago
Solved

Usage metric report

Hello team 

Usage Metrics report is not working. could you please check the below contents.
some of report even doesn't make Usage Metrics report

 

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  • Activity ID94d63c6f-0422-4b79-951f-cbe43f4892ef
  • Request ID0e25f72c-5f4f-3961-938b-686093af2b7a
  • Correlation IDe7460dba-129f-9e90-a705-dc51f1512d03
  • Status code500
  • TimeThu Sep 04 2025 09:45:19 GMT+0900 (한국 표준시)
  • Service version13.0.26550.40
  • Client version2508.3.25682-train
  • Cluster URIhttps://wabi-us-north-central-redirect.analysis.windows.net/Copy
General Comment
  • tayloramy's avatar
    tayloramy
    11 months ago

    Hi elee6 v-prasare 
    I have recieved a reply from Microsoft, and it seems the best way to fix this is to delete the usage metrics semantic model and re-create it. 

    1. Open the target workspace in the Power BI service.
    2. Navigate to Workspace Settings → System Storage → Usage Metrics Report → Delete.

      • Refer to the screenshot below for visual guidance.

         

    3. Refresh the Power BI page.
    4. Reopen the target workspace, click the three dots next to the report, and select Usage Metrics Report. A new report will be generated.

    5. Check the refresh timestamp at the bottom of the newly created Usage Metrics report. And the Usage metrics report will update automatically.


       

    Note: Deleting the Usage Metrics report will not remove any underlying data. To perform this action, you must have either Contributor or Admin access to the workspace. You can verify your access level by selecting Manage Access, located next to the workspace settings.


    If you found this helpful, cosnider giving Kudos. If I solved your problem or answered your question, mark this post as a solution. 
    Proud to be a Fabric Community member 

4 Replies

  • tayloramy's avatar
    tayloramy
    Super User
    11 months ago

    Hi elee6, 

    Can you post a screenshot of what you're seeing? 
    Where are you clicking to see this error? Is it in the Usage Metrics report itself, or does it appear before you get to the report? 

    Can you also provide what type of workspace you're working in? Is it a Pro workspace or a Premium workspace on an F or P sku capacity?  

    There is a known issue with the Usage Metrics report where if the semantic model stops refreshing - either due to inactivity or invalid credentials, there is no way to get it refreshing again. 
    I currently have a ticket raised with Microsoft about this and it is getting escalted to the Fabric CAT team for a response. 

     

    If you found this helpful, cosnider giving Kudos. If I solved your problem or answered your question, mark this post as a solution. 
    Proud to be a Fabric Community member 

  • v-prasare's avatar
    v-prasare
    Community Support
    11 months ago

    Hi elee6 ,If your issue still persists, please consider raising a support ticket for further assistance. Support team will address your issue and provide guidance here. To raise a support ticket for Fabric and Power BI, kindly follow the steps outlined in the following guide:

    How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

     

    Additionally, please provide more info as tayloramy  asked will easier to narrow down the issue cause. 

     

     

    Thanks,

    Prashanth Are

    MS Fabric community support

     

    • tayloramy's avatar
      tayloramy
      Super User
      11 months ago

      Hi elee6 v-prasare 
      I have recieved a reply from Microsoft, and it seems the best way to fix this is to delete the usage metrics semantic model and re-create it. 

      1. Open the target workspace in the Power BI service.
      2. Navigate to Workspace Settings → System Storage → Usage Metrics Report → Delete.

        • Refer to the screenshot below for visual guidance.

           

      3. Refresh the Power BI page.
      4. Reopen the target workspace, click the three dots next to the report, and select Usage Metrics Report. A new report will be generated.

      5. Check the refresh timestamp at the bottom of the newly created Usage Metrics report. And the Usage metrics report will update automatically.


         

      Note: Deleting the Usage Metrics report will not remove any underlying data. To perform this action, you must have either Contributor or Admin access to the workspace. You can verify your access level by selecting Manage Access, located next to the workspace settings.


      If you found this helpful, cosnider giving Kudos. If I solved your problem or answered your question, mark this post as a solution. 
      Proud to be a Fabric Community member